by Shane Grantham | Sep 16, 2021
When I’m troubleshooting a computer I want to rule out hardware failures before I work on the operating system and software or malware problems. I like to test the RAM and hard drive for defects and if a computer has built-in testing diagnostics, it makes...
by Shane Grantham | Jul 1, 2021
I saw an article today about the announcement of Microsoft Windows 11. There wasn’t much information in the article because Microsoft said very little in the live event. They didn’t have a release time-frame or mention any new features. I want you to...
by Shane Grantham | Aug 16, 2020
While I was at Spiece Fitness last week a desperate phone call was received from a first time caller. Their problem began when they received an email from an anti-virus software company. It was a confirmation thanking them for their subscription and informing them of...
by Shane Grantham | Mar 31, 2020
I was having a meeting at a Fort Wayne business on a Saturday and my client mentioned his Microsoft Windows computer was a problem. It was not browsing to all of his desired web sites like it had in the past. It got so bad they put their laptop next to the desktop PC...
by Shane Grantham | Jul 13, 2019
It’s interesting to see how different computer manufacturers design their hardware. Yesterday I was working on a Toshiba satellite laptop and was looking for the Windows key on the keyboard. Usually it’s on the bottom row near the Ctrl(Control) and Alt...
by Shane Grantham | Jul 6, 2019
A computer client of mine couldn’t find a folder on their new Dell Windows 10 computer last week. Earlier in the month I copied the files from their old computer to the new one and put them in a folder on the desktop. They were manually searching through the...
