by Shane Grantham | Nov 23, 2025
Occasionally I will be at company and will see many computers in the building powered on and unattended ready to be accessed by anyone. Or maybe just one or two computers will be present. It doesn’t matter because it just takes one for a security violation. An...
by Shane Grantham | Nov 18, 2025
Last week I delivered a repaired PC to a client at their business. They connected the PC to the peripherals themselves since I had another appointment to get to. An hour or two later they called explaining the monitors were both blank. They were instructed to...
by Shane Grantham | Nov 16, 2025
I got a phone call from a new business this week. When I arrived, the contact showed me the inside of their Dell computer. They tried changing the CMOS battery because a message said the battery was low. Somehow they broke the battery mount holder and a plastic...
by Shane Grantham | Nov 6, 2025
I looked down at my smartphone this afternoon and saw voicemail was waiting. Most of my phone calls get answered as they arrive even though many are spam. Usually what happens is I answer a phone call and if it’s spam, I hang up or let them disconnect after I...
by Shane Grantham | Oct 22, 2025
Since 2003, my computer repair invoices are emailed to my clients. This saves postage and time since i don’t have to use stamps or fill out envelopes. The majority of the time the invoices make it to my clients but occasionally I have a problem. One time a...