Readers Choice Awards. Shane Grantham Consulting

Readers Choice Awards. Shane Grantham Consulting

A few months ago I got an email from Fort Wayne Newspapers. My company was nominated for a Readers Choice award in the category of Best Computer Repair Store. There was a total of eight companies in the category so I didn’t think I had a chance to win or get...
Nineteen years is a long time. Shane Grantham Consulting

Nineteen years is a long time. Shane Grantham Consulting

One of my long-time clients called me this week with a computer problem. When they turned on their monitor and computer, the windows 10 screen briefly appeared and then disappeared. We assumed the monitor died. We scheduled a service call for the next day so I could...
Operating System updates and Linux Mint

Operating System updates and Linux Mint

One of the security suggestions I always see from professionals is to keep your operating system (Microsoft Windows, Apple OS. Linux) up to date.  Desktop operating systems usually have an automatic system of doing this or alerting the user to updates.  One thing that...
Why can’t I hear this web site’s audio?

Why can’t I hear this web site’s audio?

I was trying to play a video on a web site with sound and couldn’t hear anything. Today I was on my MacBook Air laptop and the sound works on it last time I checked. I checked the volume keyboard controls and they allowed me to increase it to maximum. The screen...
How did you hear about me? Shane Grantham Consulting

How did you hear about me? Shane Grantham Consulting

Today I was at a new computer client and I wanted to verify where they found my company.  I was pretty sure they found me on the internet searching for computer support or repair.  To my surprise they said they follow me on Social Media and especially on LinkedIn. ...
Comcast (Xfinity) has email filters to block spam

Comcast (Xfinity) has email filters to block spam

Last month I started getting a handle on spam emails to my business email addresses. I found email filters to discard specific addresses I was getting constant messages from.  My personal comcast has a similar setting though not as fancy.  It’s under the gear...
I think I’m getting my spam problem under control

I think I’m getting my spam problem under control

For the last two months or so one of my business email accounts has been getting daily messages about a business loan I didn’t want. They were from multiple people from different addresses. Several things were tried like ignoring them, flagging them as spam and...

AI – I’m ignoring you

The dominant subject I hear in the news lately is Artificial Intelligence. In the newsletter emails I receive there are many articles on Artificial Intelligence (AI).  From what I know it’s a way computers can predict the future based on past events.  I’ve...
Record your passwords.  Shane Grantham Consulting

Record your passwords. Shane Grantham Consulting

This month I was helping a business computer client with their main computer program.  It was on a Windows 10 desktop computer.   It had been downloaded off the internet and for some reason they couldn’t install it. After I repaired the problem, I was ready to...
Why is it set to a server in Moscow, Russia?

Why is it set to a server in Moscow, Russia?

One of my clients had a a problem in their business office last week. Intermittently, they would get an unsafe message about a web site the company has been using for years. We know it’s safe and some of their computers were fine on this site.  All sorts of...

“Did you get my check?” Shane Grantham Consulting

I take many forms of payment like credit cards, cash, Venmo, Paypal, and the Cash App.  Most of the time I get paid by check for my computer services and it goes very smooth.  This last two weeks I had a long-time client attempt to mail me a check to my business P.O....
Reader Choice awards. Shane Grantham Consulting

Reader Choice awards. Shane Grantham Consulting

Once again this year my company was nominated for the Fort Wayne Newspapers Readers Choice Awards in the categories of Best Computer Repair Store and Best Electronics Store.  My company is neither one of these two, but it’s the closest categories they have for...

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