by Shane Grantham | Jul 4, 2022
It’s surprising that my Galaxy S9 smartphone is four this month. Luckily, it’s still running well and allows me to communicate with clients and family. My fear is that the charging port will eventually fail and will require replacement. It’s been...
by Shane Grantham | Jul 3, 2022
Someone at my gym said, “You work on computers don’t you?” last week. We discussed their problem and the next day I took their laptop back to my office workbench. It seems the laptop took a tumble off the couch with the charger connected to it. Now...
by Shane Grantham | Jun 27, 2022
All computer operating systems have updates which get released by manufacturers like Apple and Microsoft. The many distributions of Linux have the same situation. Computer operating systems have update services which seek out these updates on the internet and...
by Shane Grantham | Jun 26, 2022
I’ve been testing Google remote desktop on my own computers to see if I can use it for clients. One annoying thing I’ve found is the challenge box which appears after a remote computer connects. If it isn’t acknowledged in 3 minutes, the session is...
by Shane Grantham | Jun 25, 2022
A computer client this week was concerned about their aging computer which runs their main program. We decided to get a newer computer to replace it. I needed to know how to install their main program and how to get the data from the old one to the new one. My...
by Shane Grantham | Jun 21, 2022
A computer customer got an email supposedly from FaceBook this week. It states he has to enable something called FaceBook protect. The reason was his account has the potential to reach a lot of people so FB requires stronger security. My customer writes a daily...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | Jun 14, 2022
I’ve been trying to figure out why my GoDaddy CPanel Horde Webmail client has been missing for the last week or so. Yesterday, I wrote an article about it. Everything I could think of was tried and nothing worked. This morning I logged into CPanel and now the...
by Shane Grantham | Jun 14, 2022
There have about 15 email accounts for my business for various functions like invoicing, client communications, newsletters, my web site, and others. When I first got my web site, I checked them for messages individually through a web site. The password and email...
by Shane Grantham | Jun 11, 2022
Since April of 2016 I have facilitated a business networking group for the local chamber of commerce. We meet weekly to share our products and services with each other. Up until March 2020 we had our tables arranged in a row touching each other. Later we made a big...
by Shane Grantham | Jun 8, 2022
I was at the gym this morning when a phone call came in from an unknown number. Someone I didn’t know asked if I did data extraction and data collection. She said she had three laptops and two desktops which had many files. She wanted all the files on one hard...
by Shane Grantham | Jun 7, 2022
I recently switched gyms and have been at my new one a week. Today I was doing my thing in the turf area and a I noticed another member who looked sort of familiar. He was focused on his workout and I didn’t interrupt him. Later, in the locker room he asked my...
by Shane Grantham | May 26, 2022
For many years remote control programs have been part of my IT toolbox for helping my clients. They allow me to see a remote computer’s screen and work on it as I was in front of it. When I was at Needhams Business Machines we used PCAnywhere and Ducharme...
by Shane Grantham | May 25, 2022
This week one of my business clients bought a new printer from one of my business partners, Cartridge World. They asked me to configure it for their computer network so they could print from the computers, laptop and smartphone. My client watched me for a while to see...
by Shane Grantham | May 19, 2022
When I write articles for this web site and my fitness web site pictures are part of the production. Most of the time it’s my main Android smartphone which takes the pictures. Usually, I use my Linux desktop, my Ubuntu server and smartphone which is easy to...