by Shane Grantham | Mar 17, 2024
I’ve been spending time last week at my own Apple OS X training event. I got two library books on Apple computers and read some of them. Using my MacBook Air laptop, I discovered how to access Apple desktops. This is where you can have more than one workspace on...
by Shane Grantham | Mar 14, 2024
One of my long-time computer repair clients asked me to analyze their Windows 11 laptop early this March. He said it’s been slow since I’ve owned it and it would be nice to have it faster. I checked different things and found it was all the widgets which...
by Shane Grantham | Mar 10, 2024
I stay up on my industry the best I can with reading articles and listening to podcasts. My favorite type of articles deal with the nuts and bolts of computer repair and related issues. I don’t care about predictions, personnel or things which are forced on...
by Shane Grantham | Mar 8, 2024
A regular computer client contacted me about a message they got in their Windows Mail recently. I assumed they meant an email message since we all get bogus messages constantly. Once I called them and then connected remotely, I discovered that it came from within...
by Shane Grantham | Mar 6, 2024
One of my service calls last month was looking at a Chromebase All-in-one computer. It was exhibiting a system error message which never left the screen. Several things were tried which never worked. The system error message mentioned pressing the reset key on the...
by Shane Grantham | Mar 4, 2024
Not long ago a client called me around 7pm on a weeknight. I was on-site the next morning prepared to help them with a printer problem. Both of their printers were failing to print for their business computer. It took me around 45 minutes to get both printers...
by Shane Grantham | Feb 25, 2024
A new client needed help with their Chromebase All-in-one computer. It was displaying a “Something went wrong” message upon start-up. There wasn’t much internet information available on troubleshooting. One option was to do a reset using the chrome...
by Shane Grantham | Feb 13, 2024
A new client has a All-in-One PC which suddenly died on them last week. I picked it up and brought to my office to diagnose. It didn’t show any signs of life after I disconnected everything possible like the Solid-state drive and RAM. The external Power...
by Shane Grantham | Feb 10, 2024
A client called me this week when there 1 year-old All-in-one computer died last week. It was working fine one day and then the next – nothing. The screen was blank and no internal noise when they mentioned a week before the speakers were starting to make a...
by Shane Grantham | Feb 8, 2024
A client picked up their laptop from me today along with an external data drive where I recovered their data. They handed me their business card when I wanted their email address. Earlier they said they had a Facebook page and a web site. The web site and Facebook...
by Shane Grantham | Feb 7, 2024
There are so many threats on the internet so I do something for my computers almost every time I stop using them. I’m talking about turning off my network switch in my office. This disconnects the internet to all my wired computers. I do this when I retire for...
by Shane Grantham | Feb 6, 2024
I had a data recovery project for a couple this month and it seemed pretty straight-forward. An external hard drive had years of data on it and it disappeared when my client was organizing it. I put the drive on one of my computers and proceeded to sift through it. ...
by Shane Grantham | Jan 29, 2024
Saturday evening I was with my wife watching a TV show and my smartphone rang. The number was from New York and I answered it expecting a scam or telemarketer. It was a computer user asking about my charges for computer work they were needing. After some questions...
by Shane Grantham | Jan 27, 2024
Thursday, a current business client e-mailed me about a e-mail message. It said they had to click on a link to keep a subscription current. It gave them an ultimatum to respond or their Microsoft 365 would be cancelled the next day. After analyzing the email I...
by Shane Grantham | Jan 25, 2024
Today I wanted to copy some documents to my Linux file server and couldn’t find it on the network. It was there yesterday! Two desktop clients couldn’t find it either by IP address or hostname. My smartphone couldn’t locate it. The internet was...