by Shane Grantham | Sep 30, 2023
A few months ago I got an email from Fort Wayne Newspapers. My company was nominated for a Readers Choice award in the category of Best Computer Repair Store. There was a total of eight companies in the category so I didn’t think I had a chance to win or get...
by Shane Grantham | Sep 27, 2023
One of my long-time clients called me this week with a computer problem. When they turned on their monitor and computer, the windows 10 screen briefly appeared and then disappeared. We assumed the monitor died. We scheduled a service call for the next day so I could...
by Shane Grantham | Sep 24, 2023
One of the security suggestions I always see from professionals is to keep your operating system (Microsoft Windows, Apple OS. Linux) up to date. Desktop operating systems usually have an automatic system of doing this or alerting the user to updates. One thing that...
by Shane Grantham | Sep 12, 2023
Last month I was asked to speed up a slow Microsoft Windows 11 computer. The owner felt something was infecting it and his resident security software missed it. One of the procedures I like to use is scanning for malware when Windows is dormant. This is done with a...
by Shane Grantham | Aug 29, 2023
I was trying to play a video on a web site with sound and couldn’t hear anything. Today I was on my MacBook Air laptop and the sound works on it last time I checked. I checked the volume keyboard controls and they allowed me to increase it to maximum. The screen...
by Shane Grantham | Aug 25, 2023
Today I was at a new computer client and I wanted to verify where they found my company. I was pretty sure they found me on the internet searching for computer support or repair. To my surprise they said they follow me on Social Media and especially on LinkedIn. ...
by Shane Grantham | Aug 23, 2023
Last month I started getting a handle on spam emails to my business email addresses. I found email filters to discard specific addresses I was getting constant messages from. My personal comcast has a similar setting though not as fancy. It’s under the gear...
by Shane Grantham | Aug 6, 2023
For the last two months or so one of my business email accounts has been getting daily messages about a business loan I didn’t want. They were from multiple people from different addresses. Several things were tried like ignoring them, flagging them as spam and...
by Shane Grantham | Aug 4, 2023
The dominant subject I hear in the news lately is Artificial Intelligence. In the newsletter emails I receive there are many articles on Artificial Intelligence (AI). From what I know it’s a way computers can predict the future based on past events. I’ve...
by Shane Grantham | Jul 30, 2023
A long-time computer client asked me to look at their Apple laptop they’ve owned for many years. It’s very slow to start and it would stall when loading the desktop. Eventually, It rebooted and start the agonizing process all over again. All sorts of...
by Shane Grantham | Jul 27, 2023
This month I was helping a business computer client with their main computer program. It was on a Windows 10 desktop computer. It had been downloaded off the internet and for some reason they couldn’t install it. After I repaired the problem, I was ready to...
by Shane Grantham | Jul 19, 2023
One of my clients had a a problem in their business office last week. Intermittently, they would get an unsafe message about a web site the company has been using for years. We know it’s safe and some of their computers were fine on this site. All sorts of...
by Shane Grantham | Jul 15, 2023
I take many forms of payment like credit cards, cash, Venmo, Paypal, and the Cash App. Most of the time I get paid by check for my computer services and it goes very smooth. This last two weeks I had a long-time client attempt to mail me a check to my business P.O....
by Shane Grantham | Jul 11, 2023
Once again this year my company was nominated for the Fort Wayne Newspapers Readers Choice Awards in the categories of Best Computer Repair Store and Best Electronics Store. My company is neither one of these two, but it’s the closest categories they have for...
by Shane Grantham | Jul 4, 2023
My latest computer is a Lenovo Ideapad 3 laptop with Windows 11 Home installed. It was purchased about a year ago so I could learn the operating system. I also needed a fast Windows computer and my two old laptops are too slow for field work. When I first got the...
