Since 2003, my computer repair invoices are emailed to my clients. This saves postage and time since i don’t have to use stamps or fill out envelopes. The majority of the time the invoices make it to my clients but occasionally I have a problem. One time a client would never get my invoices from my usual account, If I sent the invoice from a different account, they got it.
Last month I sent an invoice to a recent client and they never responded. I texted them and they said they never received it. My first thought was his email server had my email address blacklisted. I finally discovered what happened. In my computer contacts, I left out part of his email address. The address I sent to over and over was “clientname@juno.om” It looks correct except the “c” in “com” is missing.
Now when I email an invoice they get it! I’ll be careful in the future when I enter contacts.