by Shane Grantham | Sep 12, 2024
Last Friday one of my IT clients said he may need my help with his external hard drive. Tom said he couldn’t get it to respond on one of his computers and will try it on another one. I asked him what was on the drive and he wasn’t sure –...
by Shane Grantham | Sep 9, 2024
Last weekend I attended a family wedding several hours from my home. My brother drove our familys to the wedding and we stayed there for three days to visit. One of my business laptops was brought along in case I needed to remote in to a clients computer or some other...
by Shane Grantham | Sep 5, 2024
I was at a new client a few days ago with the goal of setting up a new Dell computer for them. First the current computer was reviewed for local files, programs and internet favorites from their web browser. The files were copied to a external USB drive so they...
by Shane Grantham | Aug 29, 2024
A new computer client got with me this week about their dead Windows computer. I started working on it and discovered the power supply was the problem. My client was contacted with my recommendation for not replacing the power supply. The computer is around thirteen...
by Shane Grantham | Aug 28, 2024
I take for granted that I make service calls to businesses and homes. It’s something I’ve been doing since 1995 when I started at Needhams Business Machines. On-site service calls are easier on my clients because they don’t have to bring their...
