by Shane Grantham | Nov 4, 2017
When I’m trying to determine a computer’s problem for a client, it’s nice to have testing(diagnostic) tools for the hardware. If the computer is misbehaving, like re-booting and freezing; it may very well be the hardware at fault and not the...
by Shane Grantham | Jun 15, 2017
I break down computer problems into four areas: hardware, software, operating system, and user. With the complexity of today’s computers, it’s hard to know where to start troubleshooting sometimes. If I suspect hardware is the culprit, I might be lucky and...