A new client needed help with their Chromebase All-in-one computer.  It was displaying a “Something went wrong” message upon start-up. There wasn’t much internet information available on troubleshooting.  One option was to do a reset using the chrome keyboard.  the problem with this was the keyboard I had was a Bluetooth and it wasn’t recognized in this recovery mode.  I tried a regular USB keyboard but there wasn’t any reset key although some keys worked.  All the other keys were tried and none worked.  I need to find a USB Chromebook keyboard and see if that works with the reset key. 

Just to see if something internal was the problem, I dismantled the computer and removed one module at a time.  Nothing helped and it still displays this message.  So it looks like my last chance is the Chrome USB keyboard.

Pin It on Pinterest

Share This