I was at a client this week working on some strange messages their web browser was displaying on their Windows 7 and Windows 10 computers.  I started working on the issue and when it came time to download some Internet tools, nothing would download. 

Eventually all three computers with three different operating systems were displaying, “Your account is past due with us”, in all web browsers.  I didn’t know if it was a scam so I started asking my client questions. They thought the payments on their Internet service were current, but I had a hunch the message was legitimate.

We finally called the number for their Internet Service Provider and discovered the account was locked until they paid the overdue amount.  My client took care of it over the phone and their Internet service was restored.

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