I got a message on LinkedIn July 4th from a computer client. My smartphone is with me wherever I go so it’s easy to respond to requests. She had a question about backing up pictures on her laptop. I replied on LI with answers within 30 minutes and she thanked me.
Clients contact me with questions through many ways: Email, texts, FB, LI, Tweets and telephone calls and this is perfect for a smartphone. So what is your favorite method to contact a service provider like me? Telephone? email?