by Shane Grantham | Aug 3, 2017
I was at a coffee shop picking up a client’s dead laptop one day. As I was leaving I bumped into a networker who asked me to help with their mobile hotspot device. The hotspots came from their cell provider and they had their original one which failed and a...
by Shane Grantham | Aug 2, 2017
This summer I had a computer service call to a current client for many different technical complaints. One of the perplexing ones was low audio on their very nice Harmon-Kardon externals speakers connected to their Microsoft Windows 7 desktop computer. No matter...
by Shane Grantham | Aug 2, 2017
I was helping a computer repair client of mine with a client of theirs recently. My client was attempting to access their client’s Microsoft Windows computer via a remote control service on their own Windows 7 computer. They tried for hours one day and never...
by Shane Grantham | Jul 22, 2017
I get asked questions frequently by networkers, clients and others about computer matters. One I got last week was really good and I will discuss it now. A client asked, “Does my computer need to be wireless to print to a wireless printer?” They were...
by Shane Grantham | Jul 20, 2017
I get spam and phishing emails just like you and everyone else in the world. Sometimes, I analyze them to get the real story. You can examine the email header in an email message to get more information to determine if it’s fake or not. To get this extra...