by Shane Grantham | Apr 20, 2017
I got an emergency call this winter from a commercial client who couldn’t get their Microsoft Windows 7 computer to turn on. I had them make sure the power cable was tight into the computer’s power supply. They assured me the other end was plugged into the...
by Shane Grantham | Apr 20, 2017
In the past when you bought a new computer, it usually included restore media on CD or DVD. Sometimes it’s called recovery media. This media would be used to reinstall the operating and programs which came with the computer. If Windows got so messed up it...
by Shane Grantham | Apr 17, 2017
One of my services is setting up new computers and transferring files and settings from your old computer. I usually take the hard drive out of the old computer and temporarily connect it to the new one and then copy the files to a folder on the new computer’s...
by Shane Grantham | Apr 16, 2017
A while ago a business client called me about their Windows 7 laptop not playing Audio CDs. I fixed their problem by assigning a media player program to the audio file type and it worked for a month. Now they are saying CDs aren’t playing again so a service...
by Shane Grantham | Apr 13, 2017
At a client the other day I discovered a questionable process running on a laptop computer. It was configured to run automatically when the laptop starts. The owner researched the process and it was the bluetooth driver for the laptop. Bluetooth technology is a...