Chromebook keyboard

Chromebook keyboard

One of my service calls last month was  looking at a Chromebase All-in-one computer.  It was exhibiting a system error message which never left the screen.  Several things were tried which never worked. The system error message mentioned pressing the reset key on the...
Call me – I make service calls

Call me – I make service calls

Not long ago a client called me around 7pm on a weeknight. I was on-site the next morning prepared to help them with a printer problem. Both of their printers were failing to print for their business computer.  It took me around 45 minutes to get both printers...
Chromebase with a startup problem

Chromebase with a startup problem

A new client needed help with their Chromebase All-in-one computer.  It was displaying a “Something went wrong” message upon start-up. There wasn’t much internet information available on troubleshooting.  One option was to do a reset using the chrome...
Contacting Technical Support may actually have paid off

Contacting Technical Support may actually have paid off

A new client has a All-in-One PC which suddenly died on them last week. I picked it up and brought to my office to diagnose.  It didn’t show any signs of life after I disconnected everything possible like the Solid-state drive and RAM. The external Power...
Why did my computer die?

Why did my computer die?

A client called me this week when there 1 year-old All-in-one computer died last week. It was working fine one day and then the next – nothing. The screen was blank and no internal noise when they mentioned a week before the speakers were starting to make a...

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