by Shane Grantham | Sep 15, 2021
I was on-site at a business client last week setting up computers for a new location. One of the laptops had an alert that an important firmware update was available for it. Firmware is the software that works with the hardware of the computer and the computer...
by Shane Grantham | Jan 30, 2019
Computer professional like me have computer and technology problems just like everyone else. If I don’t know how to solve it immediately, sometimes I find a workaround or I just live with it. My main office computer has Linux as the operating system and it has...
by Shane Grantham | Jun 19, 2018
Someone asked me to work on their Windows 10 laptop this week and I was in for something I’ve never witnessed in my computer repair career. They had two passwords they forgot and now they can’t use the laptop. The first password was the BIOS user...
by Shane Grantham | Nov 2, 2016
I was working on an old Asus Windows desktop computer for a business client of mine this week. They have a business they are ramping up again and needed a computer with an older Microsoft Windows version on it. I tested the computer in Windows and it seemed great. I...
by Shane Grantham | Aug 6, 2016
A rare and interesting challenge awaited me this week from a new computer repair client. The user had taken their HP Windows 10 laptop to an Apple Mac computer place to have data copied to their new Mac laptop. When they got the HP back, a strange login screen...
