by Shane Grantham | Oct 22, 2025
Since 2003, my computer repair invoices are emailed to my clients. This saves postage and time since i don’t have to use stamps or fill out envelopes. The majority of the time the invoices make it to my clients but occasionally I have a problem. One time a...
by Shane Grantham | Jun 17, 2025
Email used to be useful. Now it’s annoying. It was used for checking on clients and communicating with them. Now more spam hits my many email boxes than ever before. Most are about getting business loans and improving my web sites. The rest are various other...
by Shane Grantham | Apr 7, 2025
Last month a new business called me reporting their email account couldn’t send messages for the last two weeks. They can receive messages during this entire time. I arrived on-site and began looking through the email account settings and really couldn’t...
by Shane Grantham | Mar 8, 2024
A regular computer client contacted me about a message they got in their Windows Mail recently. I assumed they meant an email message since we all get bogus messages constantly. Once I called them and then connected remotely, I discovered that it came from within...
by Shane Grantham | Feb 8, 2024
A client picked up their laptop from me today along with an external data drive where I recovered their data. They handed me their business card when I wanted their email address. Earlier they said they had a Facebook page and a web site. The web site and Facebook...
by Shane Grantham | Jan 27, 2024
Thursday, a current business client e-mailed me about a e-mail message. It said they had to click on a link to keep a subscription current. It gave them an ultimatum to respond or their Microsoft 365 would be cancelled the next day. After analyzing the email I...