by Shane Grantham | Jun 26, 2022
I’ve been testing Google remote desktop on my own computers to see if I can use it for clients. One annoying thing I’ve found is the challenge box which appears after a remote computer connects. If it isn’t acknowledged in 3 minutes, the session is...
by Shane Grantham | May 26, 2022
For many years remote control programs have been part of my IT toolbox for helping my clients. They allow me to see a remote computer’s screen and work on it as I was in front of it. When I was at Needhams Business Machines we used PCAnywhere and Ducharme...
by Shane Grantham | Oct 9, 2020
I always carry at least one laptop with me on computer service calls. It allows me to take notes, test network connections, research on the internet and back up data. My laptops have always been DOS/Windows going back to Microsoft 3.1 and DOS. Around ten years ago, I...
by Shane Grantham | Aug 2, 2017
I was helping a computer repair client of mine with a client of theirs recently. My client was attempting to access their client’s Microsoft Windows computer via a remote control service on their own Windows 7 computer. They tried for hours one day and never...
by Shane Grantham | Jun 10, 2017
A few days ago, I wrote about Comcast/Xfinity doesn’t support Linux for streaming television over a computer. I ran into another Linux snag where a remote control service wouldn’t let my Linux computer control one of my client’s computers....
