by Shane Grantham | Mar 3, 2026
A few days ago I wrote about finding two programs with the same name installed on one of my computers. I looked at the names again and it was obvious that they were Chrome remote extensions for two browsers: Brave and Chrome. If one of them is deleted, then one of...
by Shane Grantham | Feb 27, 2026
I don’t know how it happened but I found a picture of two instances of the same program on a Windows computer. It was probably my Windows 11 computer. It wasn’t done purposely but by accident, The program is Chrome Remote Desktop and it allows a...
by Shane Grantham | Jun 26, 2022
I’ve been testing Google remote desktop on my own computers to see if I can use it for clients. One annoying thing I’ve found is the challenge box which appears after a remote computer connects. If it isn’t acknowledged in 3 minutes, the session is...
by Shane Grantham | May 26, 2022
For many years remote control programs have been part of my IT toolbox for helping my clients. They allow me to see a remote computer’s screen and work on it as I was in front of it. When I was at Needhams Business Machines we used PCAnywhere and Ducharme...
by Shane Grantham | Oct 9, 2020
I always carry at least one laptop with me on computer service calls. It allows me to take notes, test network connections, research on the internet and back up data. My laptops have always been DOS/Windows going back to Microsoft 3.1 and DOS. Around ten years ago, I...
by Shane Grantham | Aug 2, 2017
I was helping a computer repair client of mine with a client of theirs recently. My client was attempting to access their client’s Microsoft Windows computer via a remote control service on their own Windows 7 computer. They tried for hours one day and never...
