by Shane Grantham | Jul 25, 2022
I was asked to reset a user’s password on their Apple laptop this month and tried all kinds of things but never got it to cooperate. It never would boot into the recovery console, Safe mode, or the boot menu. The owner was asked twice over a week if they found...
by Shane Grantham | Jun 27, 2022
All computer operating systems have updates which get released by manufacturers like Apple and Microsoft. The many distributions of Linux have the same situation. Computer operating systems have update services which seek out these updates on the internet and...
by Shane Grantham | Jun 25, 2022
A computer client this week was concerned about their aging computer which runs their main program. We decided to get a newer computer to replace it. I needed to know how to install their main program and how to get the data from the old one to the new one. My...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | Jun 8, 2022
I was at the gym this morning when a phone call came in from an unknown number. Someone I didn’t know asked if I did data extraction and data collection. She said she had three laptops and two desktops which had many files. She wanted all the files on one hard...
