by Shane Grantham | Sep 20, 2017
I received a phone call one Friday afternoon from someone I didn’t immediately recognize. The caller had a computer issue they needed fixed. They mentioned we were connected on LinkedIn and then I realized where I knew them from. They didn’t ask many...
by Shane Grantham | Sep 14, 2017
Not long ago I was asked to help a business user with their dead laptop. They had toiled for a day or two trying to get Windows to start, but failed. When I got involved, I noticed it was a Windows 7 by the sticker on the hand-rest. That made it about seven years old...
by Shane Grantham | Sep 7, 2017
People contact me in a number of ways about my computer business. Some of these ways are Twitter, Facebook, email and my web site. Even with these high-tech methods, the telephone is still probably the most popular way they contact me. Along with this convenience...
by Shane Grantham | Aug 31, 2017
It seems I’m always too busy or tired to repair my own computers. Solving my clients problems, doing my bookkeeping, marketing, and computer training seem to interfere. One of my computers has been challenging to use lately and it’s becoming unreliable. I...
by Shane Grantham | Aug 21, 2017
This week I was installing RAM on a Microsoft Windows 10 computer for a business client at their location. After I finished the job, the computer was faster than before my visit. Before I leave any client location I ask if there is anything else they need. Today my...