by Shane Grantham | Mar 8, 2024
A regular computer client contacted me about a message they got in their Windows Mail recently. I assumed they meant an email message since we all get bogus messages constantly. Once I called them and then connected remotely, I discovered that it came from within...
by Shane Grantham | Mar 6, 2024
One of my service calls last month was looking at a Chromebase All-in-one computer. It was exhibiting a system error message which never left the screen. Several things were tried which never worked. The system error message mentioned pressing the reset key on the...
by Shane Grantham | Mar 4, 2024
Not long ago a client called me around 7pm on a weeknight. I was on-site the next morning prepared to help them with a printer problem. Both of their printers were failing to print for their business computer. It took me around 45 minutes to get both printers...
by Shane Grantham | Feb 25, 2024
A new client needed help with their Chromebase All-in-one computer. It was displaying a “Something went wrong” message upon start-up. There wasn’t much internet information available on troubleshooting. One option was to do a reset using the chrome...
by Shane Grantham | Feb 13, 2024
A new client has a All-in-One PC which suddenly died on them last week. I picked it up and brought to my office to diagnose. It didn’t show any signs of life after I disconnected everything possible like the Solid-state drive and RAM. The external Power...
