by Shane Grantham | Aug 17, 2021
Yesterday a desperate email was received from one of my commercial computer clients. They receive service orders via email and just found out one of these emails got sent directly to their Trash folder. It sat there unbeknownst to them for a few days while their...
by Shane Grantham | Jul 27, 2021
What happens if one of your computer services partners like your email or cloud storage gets taken down by Ransomware? Try and have a backup of all your data locally and off-line on an external hard drive or thumb drive in case your cloud storage goes down. If your...
by Shane Grantham | Aug 4, 2020
I was on-site with one of my business computer clients last month who had a question for me. They wanted to know why his Microsoft Outlook email was slow. Other tasks were on the agenda and as I worked through their requests I looked at their Outlook folders and...
by Shane Grantham | Sep 25, 2019
A new Fort Wayne computer repair client called me this month wanting assistance with their email. They were using a Windows 7 desktop computer with Mozilla Thunderbird as the email client. They could open the email messages, but when they clicked on any link inside a...
by Shane Grantham | May 31, 2019
We all get spam email and it wastes a lot of time for me and probably you as well. One rule I have for myself is not to open the messages on my smartphone. I use a Linux computer so it doesn’t mess up my main communication tool if the message has a payload or...
by Shane Grantham | May 26, 2019
Last last year, a client called and said Microsoft Outlook Express was prompting for their user name and password. Normally, it automatically starts and no credentials are entered. They use this program for their business email. Everything they do is tied to their...