by Shane Grantham | Sep 25, 2019
A new Fort Wayne computer repair client called me this month wanting assistance with their email. They were using a Windows 7 desktop computer with Mozilla Thunderbird as the email client. They could open the email messages, but when they clicked on any link inside a...
by Shane Grantham | May 31, 2019
We all get spam email and it wastes a lot of time for me and probably you as well. One rule I have for myself is not to open the messages on my smartphone. I use a Linux computer so it doesn’t mess up my main communication tool if the message has a payload or...
by Shane Grantham | May 26, 2019
Last last year, a client called and said Microsoft Outlook Express was prompting for their user name and password. Normally, it automatically starts and no credentials are entered. They use this program for their business email. Everything they do is tied to their...
by Shane Grantham | Feb 12, 2019
Today I was sending an email message to a vendor when an error message appeared I’ve never seen, “HTTP error 502”. I tried again from another device and same error. A few hours later I realized my mail account had gone over quota of 250 MB for this...
by Shane Grantham | Sep 17, 2018
About a year ago I stopped sending my regular email newsletter to my computer repair clients. It was a pretty short and simple email which would highlight one of my recent blogs. It was sent to my clients just in case they don’t read my blog on my web site or...
by Shane Grantham | Aug 30, 2018
One Friday I got a desperate call from someone who couldn’t access their business email account. They said they had to change their password for security reasons yesterday and now they can’t login to the account on the office computer or their iPhone. I...
