by Shane Grantham | Jul 27, 2023
This month I was helping a business computer client with their main computer program. It was on a Windows 10 desktop computer. It had been downloaded off the internet and for some reason they couldn’t install it. After I repaired the problem, I was ready to...
by Shane Grantham | Sep 2, 2022
A recent computer project for a business computer client made me think of a good policy for anyone using logins and passwords. First a little background. I got a call from one of my financial/accounting clients who was getting a new computer for their business...
by Shane Grantham | Jul 25, 2022
I was asked to reset a user’s password on their Apple laptop this month and tried all kinds of things but never got it to cooperate. It never would boot into the recovery console, Safe mode, or the boot menu. The owner was asked twice over a week if they found...
by Shane Grantham | Mar 23, 2022
I’ve noticed some of my desktop computers have blank or simple passwords. This includes both Microsoft Windows and Linux computers. This was news to me even though I set them myself. Originally, I did it to make it easy to log in to them because I have more than...
by Shane Grantham | Jun 19, 2018
Someone asked me to work on their Windows 10 laptop this week and I was in for something I’ve never witnessed in my computer repair career. They had two passwords they forgot and now they can’t use the laptop. The first password was the BIOS user...
by Shane Grantham | Aug 6, 2016
A rare and interesting challenge awaited me this week from a new computer repair client. The user had taken their HP Windows 10 laptop to an Apple Mac computer place to have data copied to their new Mac laptop. When they got the HP back, a strange login screen...
