“I can’t login and use my Windows 10 laptop”

A rare and interesting challenge awaited me this week from a new computer repair client.  The user had taken their HP Windows 10 laptop to an Apple Mac computer place to have data copied to their new Mac laptop.  When they got the HP  back, a strange login screen...

What’s wrong with my password?

Yesterday, I was attempting to log in to one of my desktop computers like I had for the last two years. Normally, I never have problems and today everything I tried failed to log in.  I started thinking of all my passwords for all my accounts and tried my others which...

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