by Shane Grantham | Aug 28, 2024
I take for granted that I make service calls to businesses and homes. It’s something I’ve been doing since 1995 when I started at Needhams Business Machines. On-site service calls are easier on my clients because they don’t have to bring their...
by Shane Grantham | Mar 4, 2024
Not long ago a client called me around 7pm on a weeknight. I was on-site the next morning prepared to help them with a printer problem. Both of their printers were failing to print for their business computer. It took me around 45 minutes to get both printers...
by Shane Grantham | Mar 25, 2022
Much of my computer work is done on-site at businesses and homes. This is better for everyone so I can see the clients environment and equipment. One of the things I like to do is have my client check and test the work I’ve done to make sure it’s solved or...
by Shane Grantham | Mar 23, 2021
The last two weekends I’ve had phone calls and service calls on Saturday and Sunday. I like to get service calls done as soon as I can so I’ll be ready for the next one. And many times they are emergencies for my client who calls. If a computer call can...
by Shane Grantham | Apr 12, 2016
Staying nourished on the road can be difficult when I travel to different businesses from day to day and sometimes to areas which are new. I used to eat at the nearest restaurant to my computer repair client if it was near lunch or dinner time, but I didn’t...
