by Shane Grantham | Jan 21, 2024
A new client needed help with his big plotter/printer last week so I made a service call to his office. They had recently bought a second-hand printer/plotter from a business. This unit was from 2003 and didn’t have USB or wireless capabilities as modern ones...
by Shane Grantham | Jan 18, 2024
For over twenty years I’ve been asked this question by my clients. For overnight, I usually shut it down if I’m doing nothing on it. This week I have left my main desktop computer on overnight for several days because I didn’t want to lose the web...
by Shane Grantham | Jan 14, 2024
A new computer repair client asked me to check their fairly new Microsoft windows 11 laptop last week. A fake-alert appeared on their computer stating they were infected. In the process of attempting to boot with a device other than the internal SSD, I got a message...
by Shane Grantham | Jan 3, 2024
Being in the computer/IT field, I tend to neglect my own computers. Take for example my computer file server. It was a Ubuntu server distribution which was having problems installing updates over the last few months. In December I started researching and found it was...
by Shane Grantham | Dec 20, 2023
This month I was helping a client with their laptop computer. Their main program was having problems reading data from their 4TB (terabyte) external drive. I feared the drive had a hardware issue or the USB port on the laptop was faulty. Luckily, it wasn’t...
