by Shane Grantham | Sep 17, 2021
Sometimes it’s better to start over with a fresh computer than fix software and OS problems. That’s what my client this week wanted for their HP All-in-one desktop PC. They said it was slow and full of malware- they didn’t need any data recovered....
by Shane Grantham | Sep 16, 2021
When I’m troubleshooting a computer I want to rule out hardware failures before I work on the operating system and software or malware problems. I like to test the RAM and hard drive for defects and if a computer has built-in testing diagnostics, it makes...
by Shane Grantham | Sep 15, 2021
I was on-site at a business client last week setting up computers for a new location. One of the laptops had an alert that an important firmware update was available for it. Firmware is the software that works with the hardware of the computer and the computer...
by Shane Grantham | Sep 14, 2021
My last blog was about my issues with converting VHS tapes to digital format. Around 2005, a Plextor Convertex hardware device was bought and I used it many times to convert VHS tapes to digital format. The computer it used was a Windows XP desktop which is long...
by Shane Grantham | Aug 19, 2021
In the early 2000s I worked for an IT company and took care of my client’s computer and printer needs by visiting their businesses much like I do now. One day at our office I heard my boss discussing going out on sales calls when people wanted a quote. I know...
