by Shane Grantham | Sep 13, 2022
I have a computer client who writes political poetry on social media plus another column every night. I’ve been helping him for the past week with a Facebook policy change which has stymied his publishing. We got his poetry to post most of the time and we...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | May 25, 2022
This week one of my business clients bought a new printer from one of my business partners, Cartridge World. They asked me to configure it for their computer network so they could print from the computers, laptop and smartphone. My client watched me for a while to see...
by Shane Grantham | Apr 20, 2022
One of my regular computer clients called me yesterday about their printer. They ship a lot in their business and when printer problems arise, business stops for them. This year I’ve rectified a few printer issues via remote control and I couldn’t believe...
by Shane Grantham | Apr 7, 2022
A long-time computer client called me last week with a printer issue. Their Windows 10 desktop computer printed fine up until yesterday. It was pretty important since they print a lot for work and had a meeting tomorrow which needed a report to review. They had...
by Shane Grantham | Feb 7, 2022
Today at one of my long-time computer clients I was working on a Linux laptop connected to an HP inkjet printer. My client couldn’t print to it and I began troubleshooting. The black ink cartridge was out of ink and the color one was missing. I got some new...