by Shane Grantham | May 20, 2023
A computer client of mine was having printing problems on their Windows 10 desktop PC. A service call was made on their request to get them printing again. I looked at the installed printers in Windows 10 settings and found two printers and one was a copy. Both...
by Shane Grantham | May 1, 2023
A New Haven client contacted me last month thinking they needed hardware added to their office Windows 10 computer. Their USB printer stopped printing the day before and they thought they needed to re-install the printer with the setup CD they found. I came out to...
by Shane Grantham | Sep 13, 2022
I have a computer client who writes political poetry on social media plus another column every night. I’ve been helping him for the past week with a Facebook policy change which has stymied his publishing. We got his poetry to post most of the time and we...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | May 25, 2022
This week one of my business clients bought a new printer from one of my business partners, Cartridge World. They asked me to configure it for their computer network so they could print from the computers, laptop and smartphone. My client watched me for a while to see...
by Shane Grantham | Apr 20, 2022
One of my regular computer clients called me yesterday about their printer. They ship a lot in their business and when printer problems arise, business stops for them. This year I’ve rectified a few printer issues via remote control and I couldn’t believe...
