by Shane Grantham | Dec 1, 2022
Thanksgiving night I got a Facebook message from someone who recently moved. They asked me if i wire houses for internet service. Lack of Ethernet ports were also mentioned in the walls. We arranged a site survey and when I arrived they showed me the house and the one...
by Shane Grantham | Aug 7, 2022
My business is not just technology but it’s also people. When a client is upset over their problem it can be challenging to obtain the information I need to proceed to a solution. Last week I was at a client which was under some stress and they told me...
by Shane Grantham | Mar 24, 2022
I got a phone call this morning from a current client who couldn’t use an old laptop. An attempt was made over the phone to correct the problem and it didn’t solve it. They couldn’t tell which cable was the power cable so I made a service call. In...
by Shane Grantham | Feb 10, 2021
One of my clients called me this week with an emergency. They couldn’t get one of their computers to respond when they turned it on Monday. They shut it down Friday because they weren’t going to be in the office over the weekend. The two monitors never...
by Shane Grantham | May 18, 2020
Yesterday, my main focus was replacing one of my Linux desktop computer with a smaller, more energy-efficient one. The one I had been using was a 32-bit CPU and wouldn’t allow some 64-bit programs to be installed like Skype and Brave browser. It was slow at...
by Shane Grantham | Apr 21, 2019
An employee of one of my business clients called and said his PC is down in their Fort Wayne Office last week. We talked on the phone so I would know what they had tried to resolve the problem. It worked fine yesterday and when they went to use it today, no response. ...
