by Shane Grantham | Apr 21, 2019
An employee of one of my business clients called and said his PC is down in their Fort Wayne Office last week. We talked on the phone so I would know what they had tried to resolve the problem. It worked fine yesterday and when they went to use it today, no response. ...
by Shane Grantham | Feb 4, 2019
Once in a while one of my computers has a problem and I have to troubleshoot it. Recently, a Linux PC of mine wouldn’t boot into Linux for me when I wanted to work on my web site. The splash screen showed the hard drive and CD ROM drive so I knew they were...
by Shane Grantham | Jan 30, 2019
Computer professional like me have computer and technology problems just like everyone else. If I don’t know how to solve it immediately, sometimes I find a workaround or I just live with it. My main office computer has Linux as the operating system and it has...
by Shane Grantham | Dec 14, 2018
One weeknight around 8PM an email was received from a business client. A seven year-old Toshiba satellite laptop wouldn’t power-on for my client. They thought the battery was the problem and rather diagnose through email, I said I’d come out the next...
by Shane Grantham | Jun 15, 2017
I break down computer problems into four areas: hardware, software, operating system, and user. With the complexity of today’s computers, it’s hard to know where to start troubleshooting sometimes. If I suspect hardware is the culprit, I might be lucky and...
