Can’t connect a laptop to a wireless router

I was at an office this week where a Windows laptop was experiencing problems connecting to my client’s wireless router. There were no other wireless devices in the office. The other computers were wired with ethernet cables to the router and they were...

Problems with Windows 10 updates

I was at a client’s office not long ago working on their windows 10 desktop computer which was fairly new. We woke up the computer so I could setup some things on their computer. We were greeted with a “Windows 10 updating’ -Please don’t shut...

Keeping your web browser info private

I was setting up a new computer for a client last night and they were asking questions about cookies and other web browser issues. I explained that I don’t worry about cookies too much, but that a subset of cookies – called tracking cookies can be a...

My smartphone is one of my advertising tools

Being a one-person business can pull you in many directions as some of you know.  The smartphone is my mobile office and makes it easy to be anywhere and communicate with anyone. Phone calls, texts, emails and messages from social media sites all come in to my...
Sometimes we need to call technical support

Sometimes we need to call technical support

A phone call was received last week from one of my business clients who was having a software problem.  Their main business program was displaying a Java message when it was supposed to display a completed message. It was used to edit and send a bundle of photos to...

Pin It on Pinterest