by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | May 25, 2022
This week one of my business clients bought a new printer from one of my business partners, Cartridge World. They asked me to configure it for their computer network so they could print from the computers, laptop and smartphone. My client watched me for a while to see...
by Shane Grantham | Apr 20, 2022
One of my regular computer clients called me yesterday about their printer. They ship a lot in their business and when printer problems arise, business stops for them. This year I’ve rectified a few printer issues via remote control and I couldn’t believe...
by Shane Grantham | Feb 27, 2022
I got a phone call today from a long-time computer customer who has a Linux computer. They could print yesterday and today they can’t after sending an obituary article to their HP printer. Troubleshooting printers using remote control tools is challenging if the...
by Shane Grantham | Feb 7, 2022
Today at one of my long-time computer clients I was working on a Linux laptop connected to an HP inkjet printer. My client couldn’t print to it and I began troubleshooting. The black ink cartridge was out of ink and the color one was missing. I got some new...
by Shane Grantham | Jul 13, 2020
I can help with many different computer situations for my clients. This was evident on a recent service call with a Windows 8 laptop. After solving all the problems, I was asked to a tackle a printer problem on a different computer. I found a HP 3200 series inkjet...
