by Shane Grantham | May 30, 2017
Several years ago I learned a simple trick from one of my computer repair clients who was a security consultant and college professor. They would turn off their wireless router for their office when they were done with the internet on their computers. This way no...
by Shane Grantham | May 27, 2017
When to repair and when to buy a new computer is a tough decision in my line of work. Most people are not aware that the biggest expense of a computer is not the initial cost for the computer, but the maintenance and repair over it’s lifetime. This cost includes...
by Shane Grantham | May 27, 2017
Last Sunday, my smartphone rang with an unknown local number. The caller said, “I was going to contact A-Plus but they are closed and you had better reviews on Google.” The caller had a laptop which was sluggish and infected with malware they thought. The...
by Shane Grantham | May 25, 2017
With all the media coverage on Ransomware, this would be a good time to discuss a way to avoid it. Ransomware is a form of malware which takes over your Microsoft Windows computer’s user files and renders them unusable. The writer’s of the malware then ask...
by Shane Grantham | May 20, 2017
Many years ago, before high-speed Internet existed through a cable company or telephone company, we used a dial-up modem to connect to the Internet. We also needed an Internet provider like CompuServe, MSN or AOL. A built-in or external modem dialed the Internet...
by Shane Grantham | May 19, 2017
Thanks to Arlene Stutzman for reminding me the annual Fort Wayne Newspapers Reader Awards nominations are in progress until May 22, 2017 and you can vote here. I was on LinkedIn and noticed her post a few days ago. This event always sneaks up on me and like many of...
by Shane Grantham | May 16, 2017
For the past twelve years I have attended business networking groups almost every week. It accounts for most of my computer repair business and business information. I also help run a networking group for the New Haven Indiana Chamber of Commerce which meets weekly...
by Shane Grantham | May 12, 2017
One Friday afternoon around three my smartphone rang as I was walking the dog. It was an 800 number so I assumed it was another telemarketer. The caller said it wasn’t a sales call and introduced himself as the CEO of an Indianapolis IT infrastructure company....
by Shane Grantham | May 9, 2017
I was at a new Fort Wayne computer repair client this spring doing some telephone and wiring closet work when I started thinking how I got this client. It began on a Friday afternoon a month earlier when I received a long distance call from a central Indiana location....
by Shane Grantham | May 5, 2017
A long-time computer client told me they were experiencing problems with the internet on their new windows 10 computer I set up this week. When I was working on it, it seemed fine so I asked questions to find out more. It seems to only happen during periods of...
by Shane Grantham | May 2, 2017
It’s been a year of Tuesday Networking in New Haven, Indiana last month and I’m inviting you to join us tomorrow at Noon. Our open business networking group began in April 2016 by the New Haven Chamber of Commerce to give all businesses a chance to promote...
by Shane Grantham | Apr 30, 2017
I was at a home this month working on a HP Windows computer for a Fort Wayne computer repair client. When I was through, my client and I were discussing where they got my name. It turns out a networker from the New Haven Chamber group gave them my business card. They...
by Shane Grantham | Apr 29, 2017
Today my LinkedIn network has automatically connected me to more than five people so far. The funny thing is I don’t remember sending an invitation to these people or accepting one either. A couple of them were from people I disconnected from as well. LinkedIn...
by Shane Grantham | Apr 27, 2017
This week I was setting up a new Windows 10 desktop computer for one of my home clients. I set up security software, web browsers, a media player and then transferred data from the previous computer to the new one. I asked my client to test the new computer and they...
by Shane Grantham | Apr 25, 2017
I was at a commercial client’s today working on a printer problem. When I was leaving , my client of seven years said to me they’d have to quit their job if it wasn’t for me helping with their computer. That made me feel great. They went on to...
