by Shane Grantham | Jun 15, 2017
I break down computer problems into four areas: hardware, software, operating system, and user. With the complexity of today’s computers, it’s hard to know where to start troubleshooting sometimes. If I suspect hardware is the culprit, I might be lucky and...
by Shane Grantham | Jun 15, 2017
Sometimes in the course of using your Windows computer, it gets so messed up that it’s unusable. Maybe a Windows update corrupted it, a severe virus infection can’t be cured, or something unknown happened and Windows won’t start. In these cases, some...
by Shane Grantham | Jun 10, 2017
A few days ago, I wrote about Comcast/Xfinity doesn’t support Linux for streaming television over a computer. I ran into another Linux snag where a remote control service wouldn’t let my Linux computer control one of my client’s computers....
by Shane Grantham | Jun 8, 2017
I love using the Linux operating system on desktop and laptop computers. It doesn’t have the update issues which I see with Microsoft Windows computers where updates refuse to install or corrupts Windows so it won’t start. Linux is also safer where...
by Shane Grantham | Jun 8, 2017
My computer repair business work is interesting since I work on many different operating systems and computers. Some of the operating systems I service are Microsoft windows , Linux and Apple OS. This month I got to work on an Apple Desktop computer which was...
by Shane Grantham | Jun 4, 2017
I was at a client this week working on some strange messages their web browser was displaying on their Windows 7 and Windows 10 computers. I started working on the issue and when it came time to download some Internet tools, nothing would download. Eventually all...
by Shane Grantham | Jun 1, 2017
This week a long-time computer client of mine had an issue with their Chromebook laptop. After several years reading about Chromebooks in tech articles, this is the first one I ever encountered with a computer client. Everything was functioning on it except printing...
by Shane Grantham | May 30, 2017
Several years ago I learned a simple trick from one of my computer repair clients who was a security consultant and college professor. They would turn off their wireless router for their office when they were done with the internet on their computers. This way no...
by Shane Grantham | May 27, 2017
When to repair and when to buy a new computer is a tough decision in my line of work. Most people are not aware that the biggest expense of a computer is not the initial cost for the computer, but the maintenance and repair over it’s lifetime. This cost includes...
by Shane Grantham | May 27, 2017
Last Sunday, my smartphone rang with an unknown local number. The caller said, “I was going to contact A-Plus but they are closed and you had better reviews on Google.” The caller had a laptop which was sluggish and infected with malware they thought. The...
by Shane Grantham | May 25, 2017
With all the media coverage on Ransomware, this would be a good time to discuss a way to avoid it. Ransomware is a form of malware which takes over your Microsoft Windows computer’s user files and renders them unusable. The writer’s of the malware then ask...
by Shane Grantham | May 20, 2017
Many years ago, before high-speed Internet existed through a cable company or telephone company, we used a dial-up modem to connect to the Internet. We also needed an Internet provider like CompuServe, MSN or AOL. A built-in or external modem dialed the Internet...
by Shane Grantham | May 19, 2017
Thanks to Arlene Stutzman for reminding me the annual Fort Wayne Newspapers Reader Awards nominations are in progress until May 22, 2017 and you can vote here. I was on LinkedIn and noticed her post a few days ago. This event always sneaks up on me and like many of...
by Shane Grantham | May 16, 2017
For the past twelve years I have attended business networking groups almost every week. It accounts for most of my computer repair business and business information. I also help run a networking group for the New Haven Indiana Chamber of Commerce which meets weekly...
by Shane Grantham | May 12, 2017
One Friday afternoon around three my smartphone rang as I was walking the dog. It was an 800 number so I assumed it was another telemarketer. The caller said it wasn’t a sales call and introduced himself as the CEO of an Indianapolis IT infrastructure company....
