Why did my computer die?

Why did my computer die?

A client called me this week when there 1 year-old All-in-one computer died last week. It was working fine one day and then the next – nothing. The screen was blank and no internal noise when they mentioned a week before the speakers were starting to make a...
Business cards.  Shane Grantham Consulting

Business cards. Shane Grantham Consulting

A client picked up their laptop from me today along with an external data drive where I recovered their data. They handed me their business card when I wanted their email address.  Earlier they said they had a Facebook page and a web site.  The web site and Facebook...
Using my 20 year  knowledge for a computer service call.

Using my 20 year knowledge for a computer service call.

A new client needed help with his big plotter/printer last week so I made a service call to his office.  They had recently bought a second-hand printer/plotter from a business. This unit was from 2003 and didn’t have USB or wireless capabilities as modern ones...
Should I turn off my desktop computer every night?

Should I turn off my desktop computer every night?

For over twenty years I’ve been asked this question by my clients.  For overnight, I usually shut it down if I’m doing nothing on it.  This week I have left my main desktop computer on overnight for several days because I didn’t want to lose the web...
Darn you Bit-Locker!

Darn you Bit-Locker!

A new computer repair client asked me to check their fairly new Microsoft windows 11 laptop last week. A fake-alert appeared on their computer stating they were infected.  In the process of attempting to boot with a device other than the internal SSD, I got a message...
The sauna is like the golf course for business networking

The sauna is like the golf course for business networking

I used to run a business networking group for seven years and I know how important word of mouth advertising can be.  Even better is conversing and talking with possible clients in person.  One of our members of the group discussed how playing golf in a league has...
I let this continue too long.  Linux Servers

I let this continue too long. Linux Servers

Being in the computer/IT field, I tend to neglect my own computers. Take for example my computer file server. It was a Ubuntu server distribution which was having problems installing updates over the last few months. In December I started researching and found it was...
Can we backup my data?

Can we backup my data?

This month I was helping a client with their laptop computer.  Their main program was having problems reading data from their 4TB (terabyte) external drive.  I feared the drive had a hardware issue or the USB port on the laptop was faulty.  Luckily, it wasn’t...

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