by Shane Grantham | Aug 9, 2022
The New Haven Chamber Networking Group has been meeting weekly for six years and five months to bring business people together in an informal environment. We don’t restrict attendance based on business category like some groups do. We don’t even require...
by Shane Grantham | Aug 7, 2022
My business is not just technology but it’s also people. When a client is upset over their problem it can be challenging to obtain the information I need to proceed to a solution. Last week I was at a client which was under some stress and they told me...
by Shane Grantham | Jul 31, 2022
One of my business computer clients uses Microsoft Office Outlook for their business correspondence. I set up a new computer for them because they were on an old Microsoft Operating System. The main program installed and ported over fine. The challenging part of...
by Shane Grantham | Jul 25, 2022
I was asked to reset a user’s password on their Apple laptop this month and tried all kinds of things but never got it to cooperate. It never would boot into the recovery console, Safe mode, or the boot menu. The owner was asked twice over a week if they found...
by Shane Grantham | Jul 17, 2022
My wife says I have to have constant stimulation from TVs, radios smartphones and computers. It makes perfect sense that I have a kitchen computer for watching and listening to entertainment while I cook and clean. It’s always an old, repaired laptop usually a...
by Shane Grantham | Jul 9, 2022
Last night there were some strong thunderstorms passing through our area and my property had some branches down but nothing hit the house. Electrical power never went out for very long so we were pretty lucky. Today (July 6, 2022) around 330PM , power went out. AEP...
by Shane Grantham | Jul 7, 2022
I got a message on LinkedIn July 4th from a computer client. My smartphone is with me wherever I go so it’s easy to respond to requests. She had a question about backing up pictures on her laptop. I replied on LI with answers within 30 minutes and she thanked...
by Shane Grantham | Jul 4, 2022
It’s surprising that my Galaxy S9 smartphone is four this month. Luckily, it’s still running well and allows me to communicate with clients and family. My fear is that the charging port will eventually fail and will require replacement. It’s been...
by Shane Grantham | Jul 3, 2022
Someone at my gym said, “You work on computers don’t you?” last week. We discussed their problem and the next day I took their laptop back to my office workbench. It seems the laptop took a tumble off the couch with the charger connected to it. Now...
by Shane Grantham | Jun 27, 2022
All computer operating systems have updates which get released by manufacturers like Apple and Microsoft. The many distributions of Linux have the same situation. Computer operating systems have update services which seek out these updates on the internet and...
by Shane Grantham | Jun 26, 2022
I’ve been testing Google remote desktop on my own computers to see if I can use it for clients. One annoying thing I’ve found is the challenge box which appears after a remote computer connects. If it isn’t acknowledged in 3 minutes, the session is...
by Shane Grantham | Jun 25, 2022
A computer client this week was concerned about their aging computer which runs their main program. We decided to get a newer computer to replace it. I needed to know how to install their main program and how to get the data from the old one to the new one. My...
by Shane Grantham | Jun 21, 2022
A computer customer got an email supposedly from FaceBook this week. It states he has to enable something called FaceBook protect. The reason was his account has the potential to reach a lot of people so FB requires stronger security. My customer writes a daily...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | Jun 14, 2022
I’ve been trying to figure out why my GoDaddy CPanel Horde Webmail client has been missing for the last week or so. Yesterday, I wrote an article about it. Everything I could think of was tried and nothing worked. This morning I logged into CPanel and now the...
