by Shane Grantham | Mar 17, 2022
It’s funny how many IT things I forget over time. One of these categories is keyboard shortcuts and the one I have in mind is the End key. It can save you time if you need to get to the bottom of a word processor document or a web page or many other...
by Shane Grantham | Mar 15, 2022
I use my web site and social media to promote my computer business just like many of you do with your business. You may be surprised to learn that my favorite way to promote is person-to-person business networking. I’ve been doing it practically every week since...
by Shane Grantham | Mar 14, 2022
One morning last month I received a phone call and a text from someone saying they were my financial institution. These automated alerts said there were two questionable charges today on my bank account and they wanted me to review. I checked my on-line banking...
by Shane Grantham | Mar 12, 2022
I love my two Apple laptops and use them more than my Windows/Linux ones. One is a three year-old MacBook Air and they other is an older MacBook Pro. I don’t have any Apple desktops – just Linux and Windows 10 desktops. The nice thing about Apple computers...
by Shane Grantham | Mar 11, 2022
One of my computer repair clients called one afternoon stating their internet is up and down on their Linux Mint laptop. A service call was made. Upon arrival my client turned on the HP laptop. Linux mint started and displayed the desktop. I checked the internet...
by Shane Grantham | Mar 9, 2022
Not long ago a brand new computer client contacted me about a catastrophe with their Google business drive. A little background on Google Drive: It’s a cloud storage service where you can place files and folders somewhere on the internet cloud. Then you can...
by Shane Grantham | Mar 6, 2022
Several USB thumb drives are in my inventory and toolbox. Most of the time I can format them with one my computers but last week I had problems. I tried several times to format a SanDisk 16GB drive and each time no errors happened. When I would go to use it it gave an...
by Shane Grantham | Mar 4, 2022
One thing I do with my internet-connected devices is disconnect the network signal when I’m not using them. Other times I power down the device completely. On Ethernet connected computers I will shut down the ethernet switch in my office when I leave for...
by Shane Grantham | Mar 2, 2022
To refresh about anything on a Microsoft Windows computer I use the F5 key. On an Apple computer use the command(key) R combination. I use this the most on web pages and my email. I think it works on other apps and programs but I’m drawing a blank now....
by Shane Grantham | Mar 1, 2022
Being in the Information Technology business, I have many computers. Some are regular stationary computers with large cases and some are all-in-one computers with the screen and computer in one unit. The other types are Raspberry Pi’s which are hobby computers...
by Shane Grantham | Feb 28, 2022
It only took three years or so but my Android smartphone hotspot is now functioning! On my previous smartphones I set them up for my laptops to use when I wasn’t near WiFi. And I wanted it working on my new one at the time. Setting it up was easy for me on...
by Shane Grantham | Feb 27, 2022
I got a phone call today from a long-time computer customer who has a Linux computer. They could print yesterday and today they can’t after sending an obituary article to their HP printer. Troubleshooting printers using remote control tools is challenging if the...
by Shane Grantham | Feb 25, 2022
Every couple days my Linux Mint desktop computer has hard drive problems where I can’t write files to the drive. Or it freezes in mid-use. Sometimes it won’t start Linux and I have to run it in recovery mode and then I run the manual file check utility on...
by Shane Grantham | Feb 23, 2022
This week I was presented with a tough challenge. A year-old Android smartphone was having difficulty downloading legitimate apps (Kroger and Great Clips). The message that continually displayed was “pending” without any error messages. We could let it sit for 10...
by Shane Grantham | Feb 17, 2022
Throughout my computer consulting career I have set up and improved the security for many Wireless (WiFi) routers. If it’s for a private company or home I use the most security possible to thwart intrusions. A feature that most routers have now is a Guest...