by Shane Grantham | Jun 21, 2022
A computer customer got an email supposedly from FaceBook this week. It states he has to enable something called FaceBook protect. The reason was his account has the potential to reach a lot of people so FB requires stronger security. My customer writes a daily...
by Shane Grantham | Jun 19, 2022
A new IT client found me on google again this month. The owner lives far away from this Fort Wayne company and wants me to work with the two managers on-site. When I arrived, the manager showed me they could print in their Microsoft programs like Word or Excel. But...
by Shane Grantham | Jun 14, 2022
I’ve been trying to figure out why my GoDaddy CPanel Horde Webmail client has been missing for the last week or so. Yesterday, I wrote an article about it. Everything I could think of was tried and nothing worked. This morning I logged into CPanel and now the...
by Shane Grantham | Jun 14, 2022
There have about 15 email accounts for my business for various functions like invoicing, client communications, newsletters, my web site, and others. When I first got my web site, I checked them for messages individually through a web site. The password and email...
by Shane Grantham | Jun 11, 2022
Since April of 2016 I have facilitated a business networking group for the local chamber of commerce. We meet weekly to share our products and services with each other. Up until March 2020 we had our tables arranged in a row touching each other. Later we made a big...
by Shane Grantham | Jun 8, 2022
I was at the gym this morning when a phone call came in from an unknown number. Someone I didn’t know asked if I did data extraction and data collection. She said she had three laptops and two desktops which had many files. She wanted all the files on one hard...
by Shane Grantham | Jun 7, 2022
I recently switched gyms and have been at my new one a week. Today I was doing my thing in the turf area and a I noticed another member who looked sort of familiar. He was focused on his workout and I didn’t interrupt him. Later, in the locker room he asked my...
by Shane Grantham | May 26, 2022
For many years remote control programs have been part of my IT toolbox for helping my clients. They allow me to see a remote computer’s screen and work on it as I was in front of it. When I was at Needhams Business Machines we used PCAnywhere and Ducharme...
by Shane Grantham | May 25, 2022
This week one of my business clients bought a new printer from one of my business partners, Cartridge World. They asked me to configure it for their computer network so they could print from the computers, laptop and smartphone. My client watched me for a while to see...
by Shane Grantham | May 19, 2022
When I write articles for this web site and my fitness web site pictures are part of the production. Most of the time it’s my main Android smartphone which takes the pictures. Usually, I use my Linux desktop, my Ubuntu server and smartphone which is easy to...
by Shane Grantham | May 9, 2022
I caution my computer clients that emails can be misleading with incorrect advice and directions. They usually contain a web link or phone number to contact. Saturday I got an email from a current client asking if an email message was a scam or real. It stated...
by Shane Grantham | May 7, 2022
In my IT inventory are many older hard drives- some are IDEs and some are the SATA interface. Many came out of desktop PCs and others from laptops. The ones which can’t be sold or used in computers have been repurposed. I use them for backing up my data on my...
by Shane Grantham | Apr 26, 2022
My newest laptop is a MacBook Air and it’s becoming the most used in my laptop fleet. A Dell Windows 10 laptop is also used mostly for my accounting program but the laptop isn’t as fast as the Apple. It’s not the Dells fault – the Dell is 15...
by Shane Grantham | Apr 21, 2022
One of my old computers has a newer version of Linux Mint I installed recently. I decided to enable the recovery utility called timeshift this time. It’s good to test the programs so I know features I can share with my clients. Timeshift allows you to go back in...
by Shane Grantham | Apr 20, 2022
One of my regular computer clients called me yesterday about their printer. They ship a lot in their business and when printer problems arise, business stops for them. This year I’ve rectified a few printer issues via remote control and I couldn’t believe...
