by Shane Grantham | Aug 4, 2017
Many times while I work on a computer I have multiple web browsers open. Firefox, Tor, and Chrome may all be open in Linux or Windows. Sometimes it’s so I can have multiple email accounts open for my company email. It won’t let me do that on multiple tabs...
by Shane Grantham | Aug 3, 2017
I was at a coffee shop picking up a client’s dead laptop one day. As I was leaving I bumped into a networker who asked me to help with their mobile hotspot device. The hotspots came from their cell provider and they had their original one which failed and a...
by Shane Grantham | Aug 2, 2017
This summer I had a computer service call to a current client for many different technical complaints. One of the perplexing ones was low audio on their very nice Harmon-Kardon externals speakers connected to their Microsoft Windows 7 desktop computer. No matter...
by Shane Grantham | Aug 2, 2017
I was helping a computer repair client of mine with a client of theirs recently. My client was attempting to access their client’s Microsoft Windows computer via a remote control service on their own Windows 7 computer. They tried for hours one day and never...
by Shane Grantham | Jul 22, 2017
I get asked questions frequently by networkers, clients and others about computer matters. One I got last week was really good and I will discuss it now. A client asked, “Does my computer need to be wireless to print to a wireless printer?” They were...
by Shane Grantham | Jul 20, 2017
I get spam and phishing emails just like you and everyone else in the world. Sometimes, I analyze them to get the real story. You can examine the email header in an email message to get more information to determine if it’s fake or not. To get this extra...
by Shane Grantham | Jul 20, 2017
Not long ago I was at business client of mine and we were creating drive mappings to a Linux server. The computer we were using was a Windows 7 professional model like the others in their company office. Their Linux server uses the Samba service to allow Microsoft...
by Shane Grantham | Jul 16, 2017
I was on-site at a company a few days ago and was asked to assist the office manager in setting up a new employees computer. The office manager followed their notes, but was unsuccessful in getting this computer connected to their local network and the internet. My...
by Shane Grantham | Jul 12, 2017
I use Comodo Internet security suite on my computer clients’ computers as well as my own. Comodo has versions for Windows, Mac and Linux operating systems. It seems to do a great job, but can be challenging to configure sometimes. It has many great parts and...
by Shane Grantham | Jul 7, 2017
The Reader’s Choice Awards always sneaks up on me and like many of you, my company is on the ballot. Voting is supposed to start today and my company is under Shopping / Electronics Store-Computer Repair Store. Look for Shane Grantham Consulting. It would be...
by Shane Grantham | Jul 5, 2017
A few days ago I installed Linux Mint 18.1 on a laptop which originally had Microsoft Windows 7 as the operating system. The installation went pretty well with the video, network. mouse touchpad and sound systems all working. Today, I went to use the laptop and the...
by Shane Grantham | Jun 29, 2017
I have a Dell laptop which was having hardware problems these past two days. When it was powered on, it would try and start Windows 7, fail and then freeze during the repair procedure. I tried running the Dell built-in diagnostics with the F12-key as the computer was...
by Shane Grantham | Jun 28, 2017
My security product of choice is Comodo Internet Security for Windows and Linux computers. During installation of Comodo, it prompts the user to let it change the browser’s home page to Yahoo. If you do nothing, it gets changed so the installer has to click the...
by Shane Grantham | Jun 23, 2017
We all get fake(phishing) email messages and today I wanted to investigate one I get on a regular basis. It’s supposed to be from a company I formerly did business with so I was curious to see what it was about. I don’t typically open suspicious email...
by Shane Grantham | Jun 22, 2017
My smartphone gave a warning this morning that an application tried to access something it shouldn’t have. An investigation began and I opened up the list of applications(apps) to see if anything looked suspicious, On my Android I opened Settings -More...
