by Shane Grantham | Jul 17, 2019
One of my business networking friends contacted me this week about their Dell laptop which wouldn’t power on. I picked it up at their business and brought it back to my workbench along with one AC Adapter. They said they have two AC adapters and neither powers...
by Shane Grantham | Jul 15, 2019
Yesterday, my wife let me know my company was nominated for the 2019 Fort Wayne Newspapers Readers’ Choice under the Best Computer Repair Store category. Click here for the link. I’m not a store, but this is the best category for me of the ones...
by Shane Grantham | Jul 13, 2019
It’s interesting to see how different computer manufacturers design their hardware. Yesterday I was working on a Toshiba satellite laptop and was looking for the Windows key on the keyboard. Usually it’s on the bottom row near the Ctrl(Control) and Alt...
by Shane Grantham | Jul 6, 2019
A computer client of mine couldn’t find a folder on their new Dell Windows 10 computer last week. Earlier in the month I copied the files from their old computer to the new one and put them in a folder on the desktop. They were manually searching through the...
by Shane Grantham | Jul 4, 2019
One of my computer repair clients is a surveying company who surveys properties all over our area. Before they go out into the field, they do research on the property so there are fewer surprises when they arrive. One of the things they do is print plots of the...
by Shane Grantham | Jul 2, 2019
I was talking to a Fort Wayne computer repair client of mine last week about their Windows 7 laptop which was about eight years old. A few months previous I worked on it to make it faster. Typical software and operating system tasks were done and my client said it was...
by Shane Grantham | Jun 12, 2019
I have an old Lenovo Thinkpad that is one of my main laptops. It came with only 2 GBs of RAM and last night I increased that to 6GB. I set this laptop to dual boot to either Microsoft Windows 10 or Linux Mint 18.x. I opened Window 10 and only 3GB of the 6.0 is used...
by Shane Grantham | May 31, 2019
We all get spam email and it wastes a lot of time for me and probably you as well. One rule I have for myself is not to open the messages on my smartphone. I use a Linux computer so it doesn’t mess up my main communication tool if the message has a payload or...
by Shane Grantham | May 26, 2019
Last last year, a client called and said Microsoft Outlook Express was prompting for their user name and password. Normally, it automatically starts and no credentials are entered. They use this program for their business email. Everything they do is tied to their...
by Shane Grantham | May 26, 2019
One day I was talking to a friend named Jim at Spiece Fitness and he mentioned someone was looking for me. I started rattling off names of people I knew at Spiece and when I got to the right name, he said that’s them! They were one of my computer clients and...
by Shane Grantham | May 12, 2019
Yesterday, my sister showed me a free media service which uses your public library. She’s a librarian in Johnson County, Indiana which is close to Indianapolis. The name of the service is Hoopla and it allows you to borrow books, digital music and other media...
by Shane Grantham | May 5, 2019
I was on-site at a business client recently working on a Microsoft Windows laptop. The owner reported it as being slow on the internet when they were browsing. Their main web browser was Firefox so I started examining it for malicious extensions and plug-ins. I...
by Shane Grantham | May 4, 2019
I can remember calling technical support in the 1990’s for various computer issues when I was a System Engineer at Needhams Business Machines. The people I talked to were easy to understand because they were in the USA and it was a pleasure speaking with them...
by Shane Grantham | May 2, 2019
One of my services is setting up new computers for businesses. People want me to copy their data and their programs to their new Windows computer. I can do only one of these requests, unfortunately. Copying user data is pretty simple in the usual case. Copying a...
by Shane Grantham | Apr 25, 2019
I like to promote my business any way I can and one of the tools I use is pretty old-fashioned. Whenever I’m at the Credit Union drive-through or inside at the counter, I put a business card in the drive-through canister with my checks or hand one to the teller....
