by Shane Grantham | Nov 6, 2017
I’ve been wanting to make my wedding photo my Facebook cover photo for a while now. I looked through my FaceBook pictures and didn’t see it anywhere. Then I realized it was taken in 1990 by a photographer with a real camera with film and not a digital one...
by Shane Grantham | Nov 5, 2017
Like many of you I get long distance soliciting calls and ones which are spoofed to display my telephone prefix (414). Sometimes, I don’t answer them and other times I do. I can’t avoid answering too often because I receive calls from new clients regularly...
by Shane Grantham | Nov 4, 2017
When I’m trying to determine a computer’s problem for a client, it’s nice to have testing(diagnostic) tools for the hardware. If the computer is misbehaving, like re-booting and freezing; it may very well be the hardware at fault and not the...
by Shane Grantham | Nov 1, 2017
I have heard for many years to use hashtags to bring attention to my social media posts. Hootsuite’s blog states that hashtags are the most popular means of categorizing content on social media and making it discoverable. I’ve started to do it when I post...
by Shane Grantham | Oct 31, 2017
I got a phone call this month from a business client who couldn’t save their accounting backup to their computer. It worked fine for months but stopped working yesterday. I arrived at their business and started investigating. The error Quickbooks displayed said...
by Shane Grantham | Oct 29, 2017
One of my computer repair client is a neighbor of mine and as I walking the dog last week, he asked me something: “What is that thing at the bottom of my computer?” It’s called the Windows taskbar and it has many features and uses. It is usually...
by Shane Grantham | Oct 28, 2017
If you’re adventurous, Microsoft offers Windows 10 versions to testers and developers before the public sees them. You can sign up at the Windows Insider web site at insider.windows.com to get these versions. You must have a licensed copy to use the free...
by Shane Grantham | Oct 25, 2017
I work with wireless printers and this week I helped a client with an existing wireless printer and a Windows 10 laptop and Windows 7 desktop computer. For the existing one, the owner said it used to work and it stopped connecting to his computers last month. The...
by Shane Grantham | Oct 25, 2017
I was helping someone with a perplexing problem the other day with their Xfinity stream service. On a previous Windows 10 computer, It would play television fine, but on their new Windows 10 laptop, it would not. The previous computer was a desktop computer with the...
by Shane Grantham | Oct 23, 2017
Whenever a new social media platform is created, I try and create an account on it so I’ll have the name I want when I’m ready to use it. When Snapchat arrived, I created my account, but never used it. Every couple weeks I tried to post a picture from my...
by Shane Grantham | Oct 22, 2017
A business client of mine uses a government website to get technical data for real estate properties on a daily basis. It works best with the Chrome web browser and last week I received a message that they couldn’t retrieve any data. They took a step into...
by Shane Grantham | Oct 19, 2017
I got an ominous phone call yesterday about a friend and mentor who passed away. After the shock wore off, I started thinking about where I met Vic Sockrider. Around 2010, I heard about a new networking group in the Georgetown Shopping Center area and was encouraged...
by Shane Grantham | Oct 17, 2017
Wi-Fi can be mysterious to get functioning on a smartphone sometimes. One of my computer repair clients was frustrated with their iPhone 6 last weekend. Their data plan was being gobbled up so they disabled their cellular mobile data under settings. They assumed...
by Shane Grantham | Oct 16, 2017
This summer I received a phone call from someone new who owned a local business in Allen County. Their IT person passed away and they needed a replacement. They found my company on the Internet and liked what they saw. He had a question for me- “Who are some of...
by Shane Grantham | Oct 14, 2017
One of my computer repair clients called a few Saturdays ago with the news that her UPS was beeping. An emergency service call was made and I replaced it with a loaner unit. I used to stress to business networkers and my computer service clients how important it is...