by Shane Grantham | Nov 29, 2017
I was at a new client today who found me on Google. they thought their Windows 10 desktop computer had a hardware problem. Their Windows icons didn’t look right on their computer monitor and they were smaller. I started investigating and discussing the problem...
by Shane Grantham | Nov 26, 2017
Recently, I saw a social media post from someone who asked for computer help but didn’t want to pay for it. I ignored it since I can’t give away free services just like you probably don’t work for free, either. I give away enough free advice that I...
by Shane Grantham | Nov 25, 2017
Today I was writing an article on my personal web site and wanted to include my YouTube video. The video quality was good although the sound was harsh and rough. I didn’t want the audio feed to scare people so I needed to slilence the audio. I searched in...
by Shane Grantham | Nov 19, 2017
I was on-site at a new client this week who found my company doing a search for “computer repair in Fort Wayne.” Their Windows 10 computer would start out fine after they powered it up, but as it was being used, it got slower and slower. They would restart...
by Shane Grantham | Nov 17, 2017
I run an open business networking group for the New Haven Chamber of Commerce. An open group means we don’t have a fixed membership roster and limit one business per category. As an example one week there may be two CPAs in attendance and next week none. We...
by Shane Grantham | Nov 13, 2017
Another thing I do to speed up my android smartphones is free up memory space from the smartphone’s perspective instead of from a connected computer. On an Android phone open settings menu. Then Storage and you see how much total space you have and each...
by Shane Grantham | Nov 12, 2017
I was up and working on my Samsung Galaxy SIII smartphone at 5am Thursday morning. It seems to be getting slower and slower and I wanted to speed it up. Yes, I know it’s old by today’s standards, but it is very reliable – never giving me any major...
by Shane Grantham | Nov 6, 2017
I’ve been wanting to make my wedding photo my Facebook cover photo for a while now. I looked through my FaceBook pictures and didn’t see it anywhere. Then I realized it was taken in 1990 by a photographer with a real camera with film and not a digital one...
by Shane Grantham | Nov 5, 2017
Like many of you I get long distance soliciting calls and ones which are spoofed to display my telephone prefix (414). Sometimes, I don’t answer them and other times I do. I can’t avoid answering too often because I receive calls from new clients regularly...
by Shane Grantham | Nov 4, 2017
When I’m trying to determine a computer’s problem for a client, it’s nice to have testing(diagnostic) tools for the hardware. If the computer is misbehaving, like re-booting and freezing; it may very well be the hardware at fault and not the...
by Shane Grantham | Nov 1, 2017
I have heard for many years to use hashtags to bring attention to my social media posts. Hootsuite’s blog states that hashtags are the most popular means of categorizing content on social media and making it discoverable. I’ve started to do it when I post...
by Shane Grantham | Oct 31, 2017
I got a phone call this month from a business client who couldn’t save their accounting backup to their computer. It worked fine for months but stopped working yesterday. I arrived at their business and started investigating. The error Quickbooks displayed said...
by Shane Grantham | Oct 29, 2017
One of my computer repair client is a neighbor of mine and as I walking the dog last week, he asked me something: “What is that thing at the bottom of my computer?” It’s called the Windows taskbar and it has many features and uses. It is usually...
by Shane Grantham | Oct 28, 2017
If you’re adventurous, Microsoft offers Windows 10 versions to testers and developers before the public sees them. You can sign up at the Windows Insider web site at insider.windows.com to get these versions. You must have a licensed copy to use the free...
by Shane Grantham | Oct 25, 2017
I work with wireless printers and this week I helped a client with an existing wireless printer and a Windows 10 laptop and Windows 7 desktop computer. For the existing one, the owner said it used to work and it stopped connecting to his computers last month. The...
