by Shane Grantham | Apr 11, 2018
Sometimes, operating system updates can bring a computer to a halt. Normally, they work fine and do what they are intended to do which is fix a known problem. They also can patch a security issue and protect the computer from malicious software like viruses and...
by Shane Grantham | Apr 8, 2018
Of all the cloud storage platforms out there, I use Dropbox the most. It’s easy to use and reliable. Secondarily, I use Google Drive and Microsoft One Drive as well. All these cloud storage platforms have free versions which offer 10-15GB to you. And of course...
by Shane Grantham | Apr 6, 2018
I get phone calls and social media messages at all different times of the day for computer repair from current and new clients. I try and answer them if I’m not with a client or involved in a project, but sometimes I have to let them go to voice-mail. I try...
by Shane Grantham | Apr 6, 2018
Every Tuesday at noon you can find me at Rack and Helen’s Bar and Grill facilitating the New Haven Chamber of Commerce Networking Group. This week we had about 14 people and we had about the same number last week. We are an open group which means we don’t...
by Shane Grantham | Apr 4, 2018
A new computer repair client contacted me last month regarding a laptop that had display problems. They could tell the laptop had electrical power but, the screen was blank. When I got a hold of the laptop, It seemed ok in the video area. But as time went on, the...
by Shane Grantham | Mar 9, 2018
Last month one of my business clients contacted me about a Windows 7 Desktop computer that is used to check in their clients and accept payments in their lobby. “Our computer just shut down.” They texted me a picture of the Windows screen after it abruptly...
by Shane Grantham | Mar 4, 2018
Today I was at the Peking Restaurant around lunchtime picking up my Happy Family carry out. I walked by the Anytime Fitness as I have many times and a man walked out. I found out later he was an owner and I asked if I could see the gym. He said come on in and check it...
by Shane Grantham | Feb 25, 2018
A computer repair client asked me about protecting against Ransomware. From what I’ve read, Ransomware is a real threat for Windows users but I don’t know prevalent it is. I’ve read articles that say it’s the fastest growing type of malware. I...
by Shane Grantham | Feb 24, 2018
I get to work on all kinds of projects for people. One of them recently was a change from my typical service calls like fighting computer malware, troubleshooting a slow Windows laptop or helping with an email problem. One of my business clients in Fort Wayne wanted...
by Shane Grantham | Feb 19, 2018
Microsoft Windows 10 has a feature for taking screen-shots and saving them to a file folder. You hold down the Windows button (near the space bar) and tap the Printscreen key(labeled Prt Scrn). It’s supposed to save in the (username)\Pictures\Screenshots folder....
by Shane Grantham | Feb 14, 2018
Tuesday was the New Haven(IN) Chamber networking group at Rack and Helens Bar and Grill. We had some new people show up and one of them was from the first New Haven Chamber Group in 2005. I keep the meeting short (1 hour) and my goal is to get people to know each...
by Shane Grantham | Feb 9, 2018
When I was first invited to FaceBook and LinkedIn they appeared like a huge waste of time. That was around 2007 and now It’s funny how much social media is part of my business in 2018. I use them to promote my computer business, networking groups, and my...
by Shane Grantham | Feb 8, 2018
I had a new computer repair client today with a laptop problem. Their two year-old laptop would charge occasionally but most of the time it wouldn’t. My client had three different AC adapters or otherwise known as chargers and they reasoned one of them should be...
by Shane Grantham | Feb 5, 2018
I was working with one of my business clients who was concerned about the Internet speed at their business. One computer was great on the Internet and two of the others were slow. They would pause for seconds before they would pull up a web page or time-out after...
by Shane Grantham | Jan 28, 2018
I had a service call recently at one of my business clients. A new DSL router had been installed in place of an old one by a Frontier technician. The internet worked fine for all the computers after the swap and the technician left. The next business day the...
