by Shane Grantham | Apr 13, 2017
At a client the other day I discovered a questionable process running on a laptop computer. It was configured to run automatically when the laptop starts. The owner researched the process and it was the bluetooth driver for the laptop. Bluetooth technology is a...
by Shane Grantham | Apr 12, 2017
One of the Microsoft Windows keyboard shortcuts I have used since the earlier 1990s is the Alt-F4 combination. It simply closes the current window so you don’t have to use your mouse to click on the X in the corner. To execute the command, hold down the...
by Shane Grantham | Apr 11, 2017
Last month at a business client’s location, something caught my attention while I was investigating a Microsoft Outlook email problem I went to plug-in my laptop power cord into a UPS and I noticed my client had plugged a heater into the battery side of a...
by Shane Grantham | Apr 10, 2017
Last week a networker I’ve known for 11 years sent me a Facebook message for computer help. I responded within minutes with my smartphone and set an appointment a few days later after calling them. A service call was made to their business and I worked on five...
by Shane Grantham | Apr 8, 2017
Someone new called me this week for a laptop screen replacement. Unfortunately the laptop was dropped and the touchscreen cracked. Now they needed a new one and I was glad to help When they dropped off the laptop for repair, I asked,”Why did you call me?”...
by Shane Grantham | Apr 5, 2017
When I’m driving my car, sometimes I forget there is advertising on both sides of it letting people know I repair computers. It’s a very simple design, permanently affixed to it. One of my clients who had a sign company installed it around 2007 for around...
by Shane Grantham | Apr 2, 2017
I was on-site at a Fort Wayne computer repair business client last week helping setup their new Windows 10 laptop. A security program was installed and then some other programs. We then started work on their business email and this is where we hit a snag. My client...
by Shane Grantham | Mar 30, 2017
This month I had a desperate email from a business client that their Microsoft Outlook on their Windows computer wouldn’t start. They sent the email message with their smart-phone if you’re wondering how they emailed with their Outlook down. It happened...
by Shane Grantham | Mar 28, 2017
The usual way people interact with graphical user interface computers like Microsoft Windows is with the mouse. Moving, pointing, clicking, and scrolling the mouse allows us to get our computer work done. Another way to interact is the keyboard and many shortcuts...
by Shane Grantham | Mar 27, 2017
One of my office computers is an old Dell Desktop which originally had Windows XP on it. I installed Linux in place of XP and It’s used for everything a Windows computer can do. It’s set up with a dual-monitor configuration so more programs and windows...
by Shane Grantham | Mar 26, 2017
This week I was on-site at one of my Fort Wayne computer repair clients for a problem I solved fairly quickly. The owner then asked me to investigate and solve another problem regarding space on the main hard drive which is a 130GB solid state type. It was...
by Shane Grantham | Mar 25, 2017
I visited a new Fort Wayne computer repair client with an Internet problem this week. About two weeks ago, their Windows 10 Dell desktop computer lost its Internet browsing capability on their home Verizon wireless router. The smart-phones in the house seemed ok on...
by Shane Grantham | Mar 24, 2017
A service call today found a Windows computer with three cloud storage programs running in the background. The more things running in your computer’s background, the slower it will be. I ran Windows 10 Task Manager and then startup to see what was loading...
by Shane Grantham | Mar 23, 2017
I was at a computer repair client today and one of the things they said was, “My files have changed.” It was a Windows 7 desktop computer. When I first arrived, I didn’t understand their problem. We sat down together at the computer and I listened...
by Shane Grantham | Mar 23, 2017
It’s hard to know the exact number, but I have probably seen over a thousand business cards in my business lifetime. I like looking at business cards of my clients and networkers to see the different designs, arrangements and fonts. Every so often I encounter a...
