by Shane Grantham | Apr 21, 2017
Windows 10 has a neat, built-in screen capture tool called the Snipping Tool. I use it to grab parts of my desktop screen to create images for my blogs. It’s pretty simple to use. You can open it by typing “snip” in the search window next to the...
by Shane Grantham | Apr 20, 2017
I got an emergency call this winter from a commercial client who couldn’t get their Microsoft Windows 7 computer to turn on. I had them make sure the power cable was tight into the computer’s power supply. They assured me the other end was plugged into the...
by Shane Grantham | Apr 20, 2017
In the past when you bought a new computer, it usually included restore media on CD or DVD. Sometimes it’s called recovery media. This media would be used to reinstall the operating and programs which came with the computer. If Windows got so messed up it...
by Shane Grantham | Apr 17, 2017
One of my services is setting up new computers and transferring files and settings from your old computer. I usually take the hard drive out of the old computer and temporarily connect it to the new one and then copy the files to a folder on the new computer’s...
by Shane Grantham | Apr 16, 2017
A while ago a business client called me about their Windows 7 laptop not playing Audio CDs. I fixed their problem by assigning a media player program to the audio file type and it worked for a month. Now they are saying CDs aren’t playing again so a service...
by Shane Grantham | Apr 13, 2017
At a client the other day I discovered a questionable process running on a laptop computer. It was configured to run automatically when the laptop starts. The owner researched the process and it was the bluetooth driver for the laptop. Bluetooth technology is a...
by Shane Grantham | Apr 12, 2017
One of the Microsoft Windows keyboard shortcuts I have used since the earlier 1990s is the Alt-F4 combination. It simply closes the current window so you don’t have to use your mouse to click on the X in the corner. To execute the command, hold down the...
by Shane Grantham | Apr 11, 2017
Last month at a business client’s location, something caught my attention while I was investigating a Microsoft Outlook email problem I went to plug-in my laptop power cord into a UPS and I noticed my client had plugged a heater into the battery side of a...
by Shane Grantham | Apr 10, 2017
Last week a networker I’ve known for 11 years sent me a Facebook message for computer help. I responded within minutes with my smartphone and set an appointment a few days later after calling them. A service call was made to their business and I worked on five...
by Shane Grantham | Apr 8, 2017
Someone new called me this week for a laptop screen replacement. Unfortunately the laptop was dropped and the touchscreen cracked. Now they needed a new one and I was glad to help When they dropped off the laptop for repair, I asked,”Why did you call me?”...
by Shane Grantham | Apr 5, 2017
When I’m driving my car, sometimes I forget there is advertising on both sides of it letting people know I repair computers. It’s a very simple design, permanently affixed to it. One of my clients who had a sign company installed it around 2007 for around...
by Shane Grantham | Apr 2, 2017
I was on-site at a Fort Wayne computer repair business client last week helping setup their new Windows 10 laptop. A security program was installed and then some other programs. We then started work on their business email and this is where we hit a snag. My client...
by Shane Grantham | Mar 30, 2017
This month I had a desperate email from a business client that their Microsoft Outlook on their Windows computer wouldn’t start. They sent the email message with their smart-phone if you’re wondering how they emailed with their Outlook down. It happened...
by Shane Grantham | Mar 28, 2017
The usual way people interact with graphical user interface computers like Microsoft Windows is with the mouse. Moving, pointing, clicking, and scrolling the mouse allows us to get our computer work done. Another way to interact is the keyboard and many shortcuts...
by Shane Grantham | Mar 27, 2017
One of my office computers is an old Dell Desktop which originally had Windows XP on it. I installed Linux in place of XP and It’s used for everything a Windows computer can do. It’s set up with a dual-monitor configuration so more programs and windows...
