by Shane Grantham | Jul 6, 2019
A computer client of mine couldn’t find a folder on their new Dell Windows 10 computer last week. Earlier in the month I copied the files from their old computer to the new one and put them in a folder on the desktop. They were manually searching through the...
by Shane Grantham | Feb 5, 2019
On Saturday, one of my Fort Wayne computer repair clients called to say their Windows computer was speaking to them. It was telling them they were infected and not to shut down their computer. Something took over their Windows desktop and my client was helpless. They...
by Shane Grantham | Oct 27, 2018
Last week a long-time computer client texted me with a problem on their HP laptop. It has Microsoft Windows 7 as its operating system and is connected to their HP inkjet printer via a USB cable. My client was printing reports for work and the first one was perfect....
by Shane Grantham | Jul 2, 2018
I got a text message from one of my business clients this month who had major problems with their Windows 7 computer. They had recently downloaded an application off the internet to help them with a smartphone problem and I assumed this was the issue. The laptop...
by Shane Grantham | Apr 11, 2018
Sometimes, operating system updates can bring a computer to a halt. Normally, they work fine and do what they are intended to do which is fix a known problem. They also can patch a security issue and protect the computer from malicious software like viruses and...
by Shane Grantham | Dec 13, 2017
Last month, I had a computer service call to help recover data from a Windows 7 computer so it could be moved to a new Windows 10 computer. The files and folders and bookmarks were pretty straight forward for me. My client also wanted his email setup on the new...