by Shane Grantham | May 9, 2022
I caution my computer clients that emails can be misleading with incorrect advice and directions. They usually contain a web link or phone number to contact. Saturday I got an email from a current client asking if an email message was a scam or real. It stated...
by Shane Grantham | May 7, 2022
In my IT inventory are many older hard drives- some are IDEs and some are the SATA interface. Many came out of desktop PCs and others from laptops. The ones which can’t be sold or used in computers have been repurposed. I use them for backing up my data on my...
by Shane Grantham | Apr 26, 2022
My newest laptop is a MacBook Air and it’s becoming the most used in my laptop fleet. A Dell Windows 10 laptop is also used mostly for my accounting program but the laptop isn’t as fast as the Apple. It’s not the Dells fault – the Dell is 15...
by Shane Grantham | Apr 21, 2022
One of my old computers has a newer version of Linux Mint I installed recently. I decided to enable the recovery utility called timeshift this time. It’s good to test the programs so I know features I can share with my clients. Timeshift allows you to go back in...
by Shane Grantham | Apr 20, 2022
One of my regular computer clients called me yesterday about their printer. They ship a lot in their business and when printer problems arise, business stops for them. This year I’ve rectified a few printer issues via remote control and I couldn’t believe...
by Shane Grantham | Apr 11, 2022
I have a computer client who is a retired business teacher who taught typing and keyboarding in high school. We talk about school stuff when I’m at his location on a service call. He knows I had typing in school and this is a course I use every day as a...
by Shane Grantham | Apr 9, 2022
One of my computer consulting clients gave me their old Apple iPad which still works. It’s almost 10 years-old which is ancient in computer years. I don’t have an iPad, just 2 Apple laptops so this may help me stay technologically active by learning how...
by Shane Grantham | Apr 7, 2022
A long-time computer client called me last week with a printer issue. Their Windows 10 desktop computer printed fine up until yesterday. It was pretty important since they print a lot for work and had a meeting tomorrow which needed a report to review. They had...
by Shane Grantham | Apr 2, 2022
The saga of my main Desktop PC continues – but first some history. The computer was upgraded to Linux Mint 20.2 a few weeks ago and I it went well and seemed fine for a few days. It was running out of disk space because the partition was too small. When I...
by Shane Grantham | Mar 30, 2022
I have so many computing devices that I can’t always keep them straight when they have problems. Some times I just live with the problem when I can work around it. Other times I find a solution. Earlier this month I had a weird one happen where the two DVD...
by Shane Grantham | Mar 27, 2022
Spam has ruined email for me as a business communication method. I used to send a semi-regular newsletter to my computer clients via Mailchimp, the marketing and email automation service. I’ve stopped sending them since the spam increase in the last few...
by Shane Grantham | Mar 25, 2022
Much of my computer work is done on-site at businesses and homes. This is better for everyone so I can see the clients environment and equipment. One of the things I like to do is have my client check and test the work I’ve done to make sure it’s solved or...
by Shane Grantham | Mar 24, 2022
I got a phone call this morning from a current client who couldn’t use an old laptop. An attempt was made over the phone to correct the problem and it didn’t solve it. They couldn’t tell which cable was the power cable so I made a service call. In...
by Shane Grantham | Mar 23, 2022
I’ve noticed some of my desktop computers have blank or simple passwords. This includes both Microsoft Windows and Linux computers. This was news to me even though I set them myself. Originally, I did it to make it easy to log in to them because I have more than...
by Shane Grantham | Mar 20, 2022
This morning I entered an invoice from Saturday into my Quickbooks Pro accounting program and also did a restaurant charge from my networking group. It all went well and I closed Quickbooks and left for the morning. Quickbooks was opened after I returned home and to...
