by Shane Grantham | Sep 9, 2018
Smartphones can get malware infections similar to computers. And just like computers, I suggest you install a security program on your smartphones, too. There are several available for the Android platform and the one I use is Comodo Mobile Security. It’s easy...
by Shane Grantham | Sep 5, 2018
Last week a long-time computer repair client emailed me when they couldn’t print to their HP wireless printer from a Microsoft Windows 10 laptop. During our communication, I found out a Windows 7 desktop computer couldn’t print either. I arrived on site...
by Shane Grantham | Aug 30, 2018
One Friday I got a desperate call from someone who couldn’t access their business email account. They said they had to change their password for security reasons yesterday and now they can’t login to the account on the office computer or their iPhone. I...
by Shane Grantham | Aug 9, 2018
I was walking the dog around the neighborhood today and walked past one of my neighbors as they were trimming some vines in their yard. They also happen to be a computer client of mine. We talked about our dogs and other things before he said, “Let me ask you...
by Shane Grantham | Aug 7, 2018
I am available to work on computers every day of the week including Saturdays and Sundays. When I’m awake – my smartphone is on and I will respond to your telephone call, text, Facebook message or email. With the way computing devices are engraved in our...
by Shane Grantham | Aug 3, 2018
Besides computer issues I also work with clients on their Social Media accounts like LinkedIn and Facebook. I was working on a computer/printer problem for a regular client last month and they also had a Facebook aggravation. Somehow, they had created two Facebook...
by Shane Grantham | Aug 1, 2018
I got a new Android smartphone this week that replaced one I had for over five years. I was excited about having the latest smartphone, yet I wasn’t looking forward to the setup process. I have about 20 email accounts and ten social media accounts. Some...
by Shane Grantham | Jul 22, 2018
The Fort Wayne Newspapers Readers’ Choice awards voting takes place until August 7. 2018. Several companies are on the list including mine, Shane Grantham Consulting. To vote for a company, go to the web site, and fill in your information. Then you can vote for as...
by Shane Grantham | Jul 19, 2018
Keeping paper records is not my idea of efficiency and any time I can, they are scanned and saved. Then after a period of time, I discard the paper. Sometimes it’s immediately and sometimes it’s years later. Many image scanners have been used over the...
by Shane Grantham | Jul 14, 2018
Last month I encountered the most infected Windows computer I have ever experienced. When I started the project I had no idea how much work I was going to put in on it. Early on in the project, I found it had anti-malware software that had expired and didn’t...
by Shane Grantham | Jul 13, 2018
I’ve been using Microsoft Windows 10 since it was available and for the most part, I like the features and ease of use. One thing which is annoying is the continued forced downloads and installation of updates. It’s scary when the computer tells you have...
by Shane Grantham | Jul 6, 2018
This week I had a scare with one of my main tools for my computer repair business. It’s used to communicate with my clients via social media, phone calls, email messages and text messages. Sometimes it’s helpful with researching on the internet and testing...
by Shane Grantham | Jul 2, 2018
I got a text message from one of my business clients this month who had major problems with their Windows 7 computer. They had recently downloaded an application off the internet to help them with a smartphone problem and I assumed this was the issue. The laptop...
by Shane Grantham | Jun 19, 2018
Someone asked me to work on their Windows 10 laptop this week and I was in for something I’ve never witnessed in my computer repair career. They had two passwords they forgot and now they can’t use the laptop. The first password was the BIOS user...
by Shane Grantham | May 11, 2018
The Fort Wayne Newspapers Readers’ Choice nominations take place until May 22. 2018 and several companies are on the list including mine, Shane Grantham Consulting. To nominate a company, go to the web site, and fill in your information. There are five...
