by Shane Grantham | Aug 25, 2023
Today I was at a new computer client and I wanted to verify where they found my company. I was pretty sure they found me on the internet searching for computer support or repair. To my surprise they said they follow me on Social Media and especially on LinkedIn. ...
by Shane Grantham | Aug 23, 2023
Last month I started getting a handle on spam emails to my business email addresses. I found email filters to discard specific addresses I was getting constant messages from. My personal comcast has a similar setting though not as fancy. It’s under the gear...
by Shane Grantham | Aug 6, 2023
For the last two months or so one of my business email accounts has been getting daily messages about a business loan I didn’t want. They were from multiple people from different addresses. Several things were tried like ignoring them, flagging them as spam and...
by Shane Grantham | Aug 4, 2023
The dominant subject I hear in the news lately is Artificial Intelligence. In the newsletter emails I receive there are many articles on Artificial Intelligence (AI). From what I know it’s a way computers can predict the future based on past events. I’ve...
by Shane Grantham | Jul 30, 2023
A long-time computer client asked me to look at their Apple laptop they’ve owned for many years. It’s very slow to start and it would stall when loading the desktop. Eventually, It rebooted and start the agonizing process all over again. All sorts of...
by Shane Grantham | Jul 27, 2023
This month I was helping a business computer client with their main computer program. It was on a Windows 10 desktop computer. It had been downloaded off the internet and for some reason they couldn’t install it. After I repaired the problem, I was ready to...
by Shane Grantham | Jul 19, 2023
One of my clients had a a problem in their business office last week. Intermittently, they would get an unsafe message about a web site the company has been using for years. We know it’s safe and some of their computers were fine on this site. All sorts of...
by Shane Grantham | Jul 15, 2023
I take many forms of payment like credit cards, cash, Venmo, Paypal, and the Cash App. Most of the time I get paid by check for my computer services and it goes very smooth. This last two weeks I had a long-time client attempt to mail me a check to my business P.O....
by Shane Grantham | Jul 11, 2023
Once again this year my company was nominated for the Fort Wayne Newspapers Readers Choice Awards in the categories of Best Computer Repair Store and Best Electronics Store. My company is neither one of these two, but it’s the closest categories they have for...
by Shane Grantham | Jul 4, 2023
My latest computer is a Lenovo Ideapad 3 laptop with Windows 11 Home installed. It was purchased about a year ago so I could learn the operating system. I also needed a fast Windows computer and my two old laptops are too slow for field work. When I first got the...
by Shane Grantham | Jul 3, 2023
One IT(Information Technology) area I want to improve is in security. The IT certification organization compTIA has a series of certifications I’ve acquired. Years ago I got the A+, Linux+ and Network+. The certification I want to get next is the Security+...
by Shane Grantham | Jul 2, 2023
Working on my client’s computer issues makes it harder to work on my own problems. Lately, my main desktop computer has hesitated on start ups and I have to repair it often. I ran the disk utility and discovered it had bad sectors on the hard drive. This means...
by Shane Grantham | Jun 28, 2023
A new client called me last week with an Apple MacBook need. They wanted the battery replaced because it isn’t holding a charge like it did when it was new. I researched the procedure and discovered a few videos of it. It looked complex but one video I...
by Shane Grantham | Jun 14, 2023
Someone new called me last week about their Dell desktop computer. It wasn’t displaying any video on the screen before they brought it to me. When I fired it up on my workbench, the video worked fine. Later I contacted them and found out it was a sporadic...
by Shane Grantham | Jun 2, 2023
My favorite Operating System is Linux and the loading process is managed by the GRUB boot loader. GRUB is not something you would find in the ground! GRUB stands for Grand Unified Boot Loader. It allows the computer to boot one or more operating systems among other...