by Shane Grantham | Dec 8, 2023
We all know to do it and some of us never do it. It’s backing up or archiving the files we create. Every once in a while I encounter a computer user who never backs up their files. Maybe they don’t know how and thought they’d never lose a file or a...
by Shane Grantham | Nov 24, 2023
Many years ago I recall using my Windows 10 laptop on a service call when suddenly it restarted with a Windows 10 update. I don’t think it gave me an option to delay it or stop it. When everything was done updating, my bookkeeping program was corrupt and...
by Shane Grantham | Nov 20, 2023
One of my clients has a landline phone that uses cellular service through ATT. It uses a base station unit which we connected to the building’s telephone wiring system through the RJ-11 wall jacks. This allows all the phones attached to the RJ-11 boxes to...
by Shane Grantham | Nov 14, 2023
A new client called Saturday with something new to repair. It was an arcade game console called Street Fighter. The game is played by standing in front of the console and screen and pressing buttons and moving joysticks move your character in a fight. It went dead...
by Shane Grantham | Nov 12, 2023
I hear a lot of new stories on Artificial Intelligence and how it’s so helpful for computing. I’ve also heard how it’s bad for our privacy and how it’s helped those in charge predict our behavior. It can be used to create fake articles and...
by Shane Grantham | Nov 6, 2023
My wife is part of the Fort Wayne Komet Hockey organization. They provide pocket schedules to fans and have them in boxes for businesses to display at their locations. I want to help them out by getting them into your hands for you or your organization. I’ve...
by Shane Grantham | Oct 29, 2023
My company doesn’t have a landline phone because I’m out and about much of the day and no would be able to answer it. I do have a smartphone and this is my main communications device. I can answer it as I’m at the gym or driving or at a...
by Shane Grantham | Oct 20, 2023
One of the features of Microsoft Windows 11 I read about last year was intriguing. It’s Linux running as a Virtual Machine (VM) called the Linux subsystem. It can be installed from the Microsoft Store and I tried earlier this year without any success. I love...
by Shane Grantham | Oct 8, 2023
Like many of you I use computers often and sometimes have many programs and web browsers open. Many years ago I discovered a shortcut for closing programs. I probably read it in a computer magazine. It’s a keyboard sequence of two keys: Alt and F4. You hold...
by Shane Grantham | Oct 7, 2023
When I first got notified of winning a Fort Wayne Readers choice, the August email message said I was a finalist and it also said my company was 2nd. On Sept 30th, I learned there were five finalists for three places in my category of Computer Repair Store. This...
by Shane Grantham | Sep 30, 2023
A few months ago I got an email from Fort Wayne Newspapers. My company was nominated for a Readers Choice award in the category of Best Computer Repair Store. There was a total of eight companies in the category so I didn’t think I had a chance to win or get...
by Shane Grantham | Sep 27, 2023
One of my long-time clients called me this week with a computer problem. When they turned on their monitor and computer, the windows 10 screen briefly appeared and then disappeared. We assumed the monitor died. We scheduled a service call for the next day so I could...
by Shane Grantham | Sep 24, 2023
One of the security suggestions I always see from professionals is to keep your operating system (Microsoft Windows, Apple OS. Linux) up to date. Desktop operating systems usually have an automatic system of doing this or alerting the user to updates. One thing that...
by Shane Grantham | Sep 12, 2023
Last month I was asked to speed up a slow Microsoft Windows 11 computer. The owner felt something was infecting it and his resident security software missed it. One of the procedures I like to use is scanning for malware when Windows is dormant. This is done with a...
by Shane Grantham | Aug 29, 2023
I was trying to play a video on a web site with sound and couldn’t hear anything. Today I was on my MacBook Air laptop and the sound works on it last time I checked. I checked the volume keyboard controls and they allowed me to increase it to maximum. The screen...
