by Shane Grantham | Jul 6, 2018
This week I had a scare with one of my main tools for my computer repair business. It’s used to communicate with my clients via social media, phone calls, email messages and text messages. Sometimes it’s helpful with researching on the internet and testing...
by Shane Grantham | Jul 2, 2018
I got a text message from one of my business clients this month who had major problems with their Windows 7 computer. They had recently downloaded an application off the internet to help them with a smartphone problem and I assumed this was the issue. The laptop...
by Shane Grantham | Jun 19, 2018
Someone asked me to work on their Windows 10 laptop this week and I was in for something I’ve never witnessed in my computer repair career. They had two passwords they forgot and now they can’t use the laptop. The first password was the BIOS user...
by Shane Grantham | May 11, 2018
The Fort Wayne Newspapers Readers’ Choice nominations take place until May 22. 2018 and several companies are on the list including mine, Shane Grantham Consulting. To nominate a company, go to the web site, and fill in your information. There are five...
by Shane Grantham | Apr 11, 2018
Sometimes, operating system updates can bring a computer to a halt. Normally, they work fine and do what they are intended to do which is fix a known problem. They also can patch a security issue and protect the computer from malicious software like viruses and...
by Shane Grantham | Apr 8, 2018
Of all the cloud storage platforms out there, I use Dropbox the most. It’s easy to use and reliable. Secondarily, I use Google Drive and Microsoft One Drive as well. All these cloud storage platforms have free versions which offer 10-15GB to you. And of course...
by Shane Grantham | Apr 6, 2018
I get phone calls and social media messages at all different times of the day for computer repair from current and new clients. I try and answer them if I’m not with a client or involved in a project, but sometimes I have to let them go to voice-mail. I try...
by Shane Grantham | Apr 6, 2018
Every Tuesday at noon you can find me at Rack and Helen’s Bar and Grill facilitating the New Haven Chamber of Commerce Networking Group. This week we had about 14 people and we had about the same number last week. We are an open group which means we don’t...
by Shane Grantham | Apr 4, 2018
A new computer repair client contacted me last month regarding a laptop that had display problems. They could tell the laptop had electrical power but, the screen was blank. When I got a hold of the laptop, It seemed ok in the video area. But as time went on, the...
by Shane Grantham | Mar 9, 2018
Last month one of my business clients contacted me about a Windows 7 Desktop computer that is used to check in their clients and accept payments in their lobby. “Our computer just shut down.” They texted me a picture of the Windows screen after it abruptly...
by Shane Grantham | Mar 4, 2018
Today I was at the Peking Restaurant around lunchtime picking up my Happy Family carry out. I walked by the Anytime Fitness as I have many times and a man walked out. I found out later he was an owner and I asked if I could see the gym. He said come on in and check it...
by Shane Grantham | Feb 25, 2018
A computer repair client asked me about protecting against Ransomware. From what I’ve read, Ransomware is a real threat for Windows users but I don’t know prevalent it is. I’ve read articles that say it’s the fastest growing type of malware. I...
by Shane Grantham | Feb 24, 2018
I get to work on all kinds of projects for people. One of them recently was a change from my typical service calls like fighting computer malware, troubleshooting a slow Windows laptop or helping with an email problem. One of my business clients in Fort Wayne wanted...
by Shane Grantham | Feb 19, 2018
Microsoft Windows 10 has a feature for taking screen-shots and saving them to a file folder. You hold down the Windows button (near the space bar) and tap the Printscreen key(labeled Prt Scrn). It’s supposed to save in the (username)\Pictures\Screenshots folder....
by Shane Grantham | Feb 14, 2018
Tuesday was the New Haven(IN) Chamber networking group at Rack and Helens Bar and Grill. We had some new people show up and one of them was from the first New Haven Chamber Group in 2005. I keep the meeting short (1 hour) and my goal is to get people to know each...
