by Shane Grantham | Aug 7, 2018
I am available to work on computers every day of the week including Saturdays and Sundays. When I’m awake – my smartphone is on and I will respond to your telephone call, text, Facebook message or email. With the way computing devices are engraved in our...
by Shane Grantham | Aug 3, 2018
Besides computer issues I also work with clients on their Social Media accounts like LinkedIn and Facebook. I was working on a computer/printer problem for a regular client last month and they also had a Facebook aggravation. Somehow, they had created two Facebook...
by Shane Grantham | Aug 1, 2018
I got a new Android smartphone this week that replaced one I had for over five years. I was excited about having the latest smartphone, yet I wasn’t looking forward to the setup process. I have about 20 email accounts and ten social media accounts. Some...
by Shane Grantham | Jul 22, 2018
The Fort Wayne Newspapers Readers’ Choice awards voting takes place until August 7. 2018. Several companies are on the list including mine, Shane Grantham Consulting. To vote for a company, go to the web site, and fill in your information. Then you can vote for as...
by Shane Grantham | Jul 19, 2018
Keeping paper records is not my idea of efficiency and any time I can, they are scanned and saved. Then after a period of time, I discard the paper. Sometimes it’s immediately and sometimes it’s years later. Many image scanners have been used over the...
by Shane Grantham | Jul 14, 2018
Last month I encountered the most infected Windows computer I have ever experienced. When I started the project I had no idea how much work I was going to put in on it. Early on in the project, I found it had anti-malware software that had expired and didn’t...
by Shane Grantham | Jul 13, 2018
I’ve been using Microsoft Windows 10 since it was available and for the most part, I like the features and ease of use. One thing which is annoying is the continued forced downloads and installation of updates. It’s scary when the computer tells you have...
by Shane Grantham | Jul 6, 2018
This week I had a scare with one of my main tools for my computer repair business. It’s used to communicate with my clients via social media, phone calls, email messages and text messages. Sometimes it’s helpful with researching on the internet and testing...
by Shane Grantham | Jul 2, 2018
I got a text message from one of my business clients this month who had major problems with their Windows 7 computer. They had recently downloaded an application off the internet to help them with a smartphone problem and I assumed this was the issue. The laptop...
by Shane Grantham | Jun 19, 2018
Someone asked me to work on their Windows 10 laptop this week and I was in for something I’ve never witnessed in my computer repair career. They had two passwords they forgot and now they can’t use the laptop. The first password was the BIOS user...
by Shane Grantham | May 11, 2018
The Fort Wayne Newspapers Readers’ Choice nominations take place until May 22. 2018 and several companies are on the list including mine, Shane Grantham Consulting. To nominate a company, go to the web site, and fill in your information. There are five...
by Shane Grantham | Apr 11, 2018
Sometimes, operating system updates can bring a computer to a halt. Normally, they work fine and do what they are intended to do which is fix a known problem. They also can patch a security issue and protect the computer from malicious software like viruses and...
by Shane Grantham | Apr 8, 2018
Of all the cloud storage platforms out there, I use Dropbox the most. It’s easy to use and reliable. Secondarily, I use Google Drive and Microsoft One Drive as well. All these cloud storage platforms have free versions which offer 10-15GB to you. And of course...
by Shane Grantham | Apr 6, 2018
I get phone calls and social media messages at all different times of the day for computer repair from current and new clients. I try and answer them if I’m not with a client or involved in a project, but sometimes I have to let them go to voice-mail. I try...
by Shane Grantham | Apr 6, 2018
Every Tuesday at noon you can find me at Rack and Helen’s Bar and Grill facilitating the New Haven Chamber of Commerce Networking Group. This week we had about 14 people and we had about the same number last week. We are an open group which means we don’t...