by Shane Grantham | Mar 21, 2017
My favorite security product, Comodo Internet Security, has many features to help keep your Windows computer protected from viruses and other attacks. One of them is called the Sandbox and It’s used for running programs in a virtual, safe environment in case...
by Shane Grantham | Mar 19, 2017
The smartphone is everywhere and like most business people I have one, too. It’s usually in my pant’s pocket or on a desk of wherever I am at the time. Usually it’s set on vibrate(silent) mode so it doesn’t interrupt the client I’m with. ...
by Shane Grantham | Mar 18, 2017
Someone new contacted this week about their Windows10 laptop not finishing the Windows 10 load. The user would log into Windows successfully and then it got very slow never loading the desktop icons. If you clicked on anything,nothing happened and no error messages....
by Shane Grantham | Mar 18, 2017
A recent computer service call involved a Windows 7 computer which wouldn’t play audio DVDs. The owner of the computer would insert the training CDs in the DVD player and a Power DVD program would pop-up with a message. The message said the Power DVD program...
by Shane Grantham | Mar 16, 2017
Last month, one of my long-time business clients was having problems with their Quickbooks accounting software. They were receiving database errors and they were looking for guidance. A service call was made and I first backed up their company file to one of my...
by Shane Grantham | Mar 6, 2017
If you’re like me, you’re probably receiving long-distance telemarketing telephone calls throughout the business day. Some of mine are robo calls and the others are live calls. Most of the time I answer them and sometimes I let my voice mail pick them...
by Shane Grantham | Feb 28, 2017
A hard drive is the part of your computer which permanently holds or stores your personal, operating system and program files. They come in different speeds, sizes and types. They sometimes fail and when that happens, the data on them may be lost unless you have...
by Shane Grantham | Feb 28, 2017
Not long ago a Fort Wayne computer repair client contacted me about their Microsoft Outlook e-mail. The same day, they were working with their company’s technical support team trying to get their email working on their smart-phone. During their phone call and...
by Shane Grantham | Feb 26, 2017
One of the services I offer to my computer repair clients is service calls to your business or home. Many of my competitors don’t have this important service.You have to bring your computers or devices to them and leave for them to hopefully repair. When I am...
by Shane Grantham | Feb 25, 2017
Dropbox, a cloud storage service, has become an integral part of my computer life since I started using it five years ago. Dropbox has many features and I use it to save important files to the cloud in the event case my local copy on my computer is lost. They offer a...
by Shane Grantham | Feb 24, 2017
Last week I was repairing a MacBook Pro laptop with a start up problem. The Apple disk utilities found the hard drive defective and I replaced the hard drive. The operating system reinstalled from the Apple recovery cloud so the laptop is back to normal. After the...
by Shane Grantham | Feb 20, 2017
Someone texted me tonight that they screwed up their Windows 7 laptop when they were doing some housecleaning on it. They removed the display adapter driver somehow and now their Windows 7 desktop icons were huge. It needed changed back so the computer could be used...
by Shane Grantham | Feb 16, 2017
I received a phone call today from someone new to my Fort Wayne Computer Repair business.They needed help with their MacBook Pro laptop. I always ask where they found my company and it was from an Internet search. When they saw I was a small, local business with...
by Shane Grantham | Feb 15, 2017
One of the ways I advertise my computer business is on the Internet with free business listings I learned from Kevin Mullett. Probably the most important one is Google. To help my ranking, I ask my clients to review my company, Shane Grantham Consulting, Inc. on...
by Shane Grantham | Feb 13, 2017
I had an odd dream this week. Apparently, I was working for a company as an employee, something I ceased doing over ten years ago. It was a computer repair company and may have been the last place I was employed when I was an outside computer technician. Or maybe it...
