by Shane Grantham | Mar 26, 2017
This week I was on-site at one of my Fort Wayne computer repair clients for a problem I solved fairly quickly. The owner then asked me to investigate and solve another problem regarding space on the main hard drive which is a 130GB solid state type. It was...
by Shane Grantham | Mar 25, 2017
I visited a new Fort Wayne computer repair client with an Internet problem this week. About two weeks ago, their Windows 10 Dell desktop computer lost its Internet browsing capability on their home Verizon wireless router. The smart-phones in the house seemed ok on...
by Shane Grantham | Mar 24, 2017
A service call today found a Windows computer with three cloud storage programs running in the background. The more things running in your computer’s background, the slower it will be. I ran Windows 10 Task Manager and then startup to see what was loading...
by Shane Grantham | Mar 23, 2017
I was at a computer repair client today and one of the things they said was, “My files have changed.” It was a Windows 7 desktop computer. When I first arrived, I didn’t understand their problem. We sat down together at the computer and I listened...
by Shane Grantham | Mar 23, 2017
It’s hard to know the exact number, but I have probably seen over a thousand business cards in my business lifetime. I like looking at business cards of my clients and networkers to see the different designs, arrangements and fonts. Every so often I encounter a...
by Shane Grantham | Mar 21, 2017
My favorite security product, Comodo Internet Security, has many features to help keep your Windows computer protected from viruses and other attacks. One of them is called the Sandbox and It’s used for running programs in a virtual, safe environment in case...
by Shane Grantham | Mar 19, 2017
The smartphone is everywhere and like most business people I have one, too. It’s usually in my pant’s pocket or on a desk of wherever I am at the time. Usually it’s set on vibrate(silent) mode so it doesn’t interrupt the client I’m with. ...
by Shane Grantham | Mar 18, 2017
Someone new contacted this week about their Windows10 laptop not finishing the Windows 10 load. The user would log into Windows successfully and then it got very slow never loading the desktop icons. If you clicked on anything,nothing happened and no error messages....
by Shane Grantham | Mar 18, 2017
A recent computer service call involved a Windows 7 computer which wouldn’t play audio DVDs. The owner of the computer would insert the training CDs in the DVD player and a Power DVD program would pop-up with a message. The message said the Power DVD program...
by Shane Grantham | Mar 16, 2017
Last month, one of my long-time business clients was having problems with their Quickbooks accounting software. They were receiving database errors and they were looking for guidance. A service call was made and I first backed up their company file to one of my...
by Shane Grantham | Mar 6, 2017
If you’re like me, you’re probably receiving long-distance telemarketing telephone calls throughout the business day. Some of mine are robo calls and the others are live calls. Most of the time I answer them and sometimes I let my voice mail pick them...
by Shane Grantham | Feb 28, 2017
A hard drive is the part of your computer which permanently holds or stores your personal, operating system and program files. They come in different speeds, sizes and types. They sometimes fail and when that happens, the data on them may be lost unless you have...
by Shane Grantham | Feb 28, 2017
Not long ago a Fort Wayne computer repair client contacted me about their Microsoft Outlook e-mail. The same day, they were working with their company’s technical support team trying to get their email working on their smart-phone. During their phone call and...
by Shane Grantham | Feb 26, 2017
One of the services I offer to my computer repair clients is service calls to your business or home. Many of my competitors don’t have this important service.You have to bring your computers or devices to them and leave for them to hopefully repair. When I am...
by Shane Grantham | Feb 25, 2017
Dropbox, a cloud storage service, has become an integral part of my computer life since I started using it five years ago. Dropbox has many features and I use it to save important files to the cloud in the event case my local copy on my computer is lost. They offer a...
