by Shane Grantham | Nov 12, 2016
I was at a business client this summer where a hard drive had failed on a Windows workgroup computer in a shared peer-peer network. After we got the new hard drive installed and setup, I had to change BIOS settings for drive to be seen by the computer. I went to...
by Shane Grantham | Nov 11, 2016
One of my dilemmas being a computer consultant is what operating system do I use on my own computers? The one I like or one the majority of my clients use? Unfortunately, they aren’t the same in my case: I prefer Linux Mint and most of my clients use some...
by Shane Grantham | Nov 8, 2016
Last week I made computer repair service call to a new business in New Haven. We didn’t know each other until my visit and I will explain how we got connected. It all started as it does for most of my computer repair clients with a networking group. For the past...
by Shane Grantham | Nov 4, 2016
I was on a computer repair call this Fall where a business client had me work on their five computers. One of them was being retired from service and they didn’t want it any longer. They were concerned about the computer data still on it, but didn’t know...
by Shane Grantham | Nov 3, 2016
I had a new business client service call last month which involved two desktop computers and a laptop. One of the desktop computers wouldn’t turn on and my client thought it was dead. I started doing a visual inspection on the computer and found it looked ok;...
by Shane Grantham | Nov 2, 2016
I was working on an old Asus Windows desktop computer for a business client of mine this week. They have a business they are ramping up again and needed a computer with an older Microsoft Windows version on it. I tested the computer in Windows and it seemed great. I...
by Shane Grantham | Oct 31, 2016
I was working with my Apple desktop computer today and wondered if it had any updates available. The manufacturers of operating systems release updates to the public so they can keep their computers secure and free from problems. Microsoft and Linux do the same thing....
by Shane Grantham | Oct 30, 2016
Linux Mint has many programs available to use just like Microsoft Windows and with it’s GUI(Graphical User Interface) you shouldn’t have any problems using it. The most popular and useful programs are already installed like office suites, PDF viewers, and...
by Shane Grantham | Oct 29, 2016
One of my recent Microsoft Windows 10 service calls was to a business and their office computer. Windows 10 was acting strange – Left-clicking on the Start button yielded nothing. Normally, the start menu would appear. I could right-click on it and choose...
by Shane Grantham | Oct 22, 2016
I was at an office this week where a Windows laptop was experiencing problems connecting to my client’s wireless router. There were no other wireless devices in the office. The other computers were wired with ethernet cables to the router and they were...
by Shane Grantham | Oct 8, 2016
I was at a client’s office not long ago working on their windows 10 desktop computer which was fairly new. We woke up the computer so I could setup some things on their computer. We were greeted with a “Windows 10 updating’ -Please don’t shut...
by Shane Grantham | Oct 4, 2016
I was setting up a new computer for a client last night and they were asking questions about cookies and other web browser issues. I explained that I don’t worry about cookies too much, but that a subset of cookies – called tracking cookies can be a...
by Shane Grantham | Oct 3, 2016
Being a one-person business can pull you in many directions as some of you know. The smartphone is my mobile office and makes it easy to be anywhere and communicate with anyone. Phone calls, texts, emails and messages from social media sites all come in to my...
by Shane Grantham | Oct 1, 2016
A phone call was received last week from one of my business clients who was having a software problem. Their main business program was displaying a Java message when it was supposed to display a completed message. It was used to edit and send a bundle of photos to...
by Shane Grantham | Sep 22, 2016
“Can you help?”, was the short and simple LinkedIn message I got from one of my connections last month. The message came across on my smartphone which made it easy to respond. I didn’t remember this person and sent a LinkedIn message back asking...
