by Shane Grantham | Jan 24, 2017
I had a business service call last month involving an inkjet printer which wouldn’t print. The user was receiving an error message on the printer’s display which said the printer or the printer system had failed. A service call to the business was made and...
by Shane Grantham | Jan 23, 2017
Every Tuesday you can attend a business networking group in downtown New Haven, Indiana. Vic Sockrider and myself run it with the help of the New Haven Chamber of Commerce. We meet at noon in the conference room upstairs at Rack and Helen’s Bar and Grill....
by Shane Grantham | Jan 22, 2017
About a year ago, I downloaded some TV episodes from the internet and wanted to move them to a permanent location on a file server so I could watch them on any computer on my network. Somehow, during the file transfer, the files were lost. All the details have escaped...
by Shane Grantham | Jan 19, 2017
I had a printer service call this winter where an color inkjet printer died while my business client was printing a large database of information. An emergency service call was made to see what could be done. The computer was fine and had print jobs in the print...
by Shane Grantham | Jan 16, 2017
I visit many different businesses and homes throughout my computer repair business travels. The main tool I take into my clients locations is my laptop and it’s case. To the best of my memory, I’ve only left it at a clients once and at a network meeting...
by Shane Grantham | Jan 14, 2017
The computer monitor is sometimes the forgotten member of the computer hardware team. I had a Fort Wayne computer repair service call to a business where a new monitor suddenly stopped working after a few weeks. This monitor was a Westinghouse brand – one I...
by Shane Grantham | Jan 13, 2017
Many of my computer repair clients use email to communicate with me. I prefer it over other methods because for most situations, it’s efficient and non-intrusive. Of, course, I respond and use other types like texting, phone calls and social media. One way I...
by Shane Grantham | Jan 9, 2017
My smartphone is my number one business and computer repair tool. I can be anywhere and conduct business with my it. Saturday morning I was trying to enter my password into my smartphone so I could check my messages. To my horror, the keypad wouldn’t respond...
by Shane Grantham | Jan 9, 2017
Not long ago I had an emergency service call to a business which had electrical power problems. Their computer turned on,but the monitor wouldn’t. It all started on a cold winter night when a space heater was on in their cold, one room office. All the...
by Shane Grantham | Jan 7, 2017
One of my Fort Wayne computer repair clients has an audio entertainment system for playing news and music for their business lobby. When they play audio CDs, they skip and sometimes stop completely. My client assumed they needed a new audio entertainment system so I...
by Shane Grantham | Jan 5, 2017
One of my business computer repair clients was having a problem with their Linux Mint desktop computer and called me. “I can’t watch YouTube videos any more”, they said. They used to be able to watch and listen to videos on YouTube.com using Firefox....
by Shane Grantham | Jan 2, 2017
I never have gotten excited about people’s birthdays or even mine for that matter. Probably because everyone has one and I don’t see that as unique or special. That may sound cold, but that’s me. Consequently, I don’t want to get birthday...
by Shane Grantham | Dec 31, 2016
Now that I’m co-running a networking group, I haven’t been attending other groups like I did in the past. Mainly because I am promoting my Tuesday group by various means like creating a business card for it, telling other businesses our group in person,...
by Shane Grantham | Dec 31, 2016
I’ve been working with a problem computer which won’t install Windows updates. Many things have been done which has made the computer faster and efficient, but it still won’t install updates. I got a phone call from my client who said something was...
by Shane Grantham | Dec 29, 2016
How many web pages do you open in the course of web browsing session? 3? 4? 7? A web browser is a local program that allows you to view a web page such as gconsult.us or shanegrantham.com. Some web browser names are Internet Explorer, Safari, Firefox, Opera, and...
